This content is likely not relevant anymore. Try searching or browse recent questions.
Camera autofocus stuttering? 1 Recommended Answer 223 Replies 356 Upvotes
Hello there!
I have recently noticed an issue with my Pixel 3 camera where the focus will "stutter" repeatedly while I'm framing a shot or taking a video. The behavior is most obvious whenever I shift focal distance in a significant way, but can be seen happening every few seconds otherwise. It seems like something is wrong with the autofocus or one of the supporting sensors.
An example of this odd behavior can be seen
here at 0:05.Any idea what might have caused this? Did I inadvertently rough up some of the internals recently via a small drop or something and now something's out of balance inside the phone?
Andrew
Details
Recommended Answer Recommended Answers (1)
Recommended Answer
Hello Andrew,
To eliminate the possibility that your phone's issue may be related to a third party app, try restarting the device in safe mode where third party apps cannot run, to test whether your phone still exhibits the same problems while third party apps are not running. If you experience no issues while in safe mode, then the next step is to locate the offending app(s) and remove it. (It is helpful to make a list of all apps you remove so that you can later reinstall those that are eliminated as a cause of the problem.)
If the problem continues to occur, even while in safe mode, then the next step would be to try a factory reset to see if that eliminates the problem.
Please let us know how you get on.
Best,
Lilybell2
Last edited 3/20/19
recommended this
marked this as an answer
Helpful?
All Replies (223)
Recommended Answer
Hello Andrew,
To eliminate the possibility that your phone's issue may be related to a third party app, try restarting the device in safe mode where third party apps cannot run, to test whether your phone still exhibits the same problems while third party apps are not running. If you experience no issues while in safe mode, then the next step is to locate the offending app(s) and remove it. (It is helpful to make a list of all apps you remove so that you can later reinstall those that are eliminated as a cause of the problem.)
If the problem continues to occur, even while in safe mode, then the next step would be to try a factory reset to see if that eliminates the problem.
Please let us know how you get on.
Best,
Lilybell2
Last edited 3/20/19
recommended this
marked this as an answer
Helpful?
Recommended Answer
I'm having the same issue with my Pixel 3. I've tried following the guide
https://support.google.com/googlecamera/answer/6306624?hl=en
https://support.google.com/googlecamera/answer/6306624?hl=en
and going through all the steps. It appears that the laser diode on the backside beside the camera that has gone bad, since it appears unrelated to all the software fixes. Moreover, the front facing camera has no focusing issue. I'm looking around for warranty support on the google websites now.
Last edited 3/24/19
recommended this
marked this as an answer
Helpful?
Recommended Answer
i agree on following the link Daniel Foster gave.
I am on step 3 and will test it out. So far it has not glitched like your phone as of now.
Will update.
Last edited 6/3/19
recommended this
marked this as an answer
Helpful?
Recommended Answer
i had the same problem since the last update.
only in the camera app at the payground tool it works fine.
Last edited 4/29/19
recommended this
marked this as an answer
Helpful?
Recommended Answer
Me too, same thing. When I got through to support they want me to pay for a fix. They didn't follow six sigma in construction, it is too common a hardware failure, too quickly. The ethical thing would be to fix these issues out of warranty, but Google no longer has "don't be evil" in their mission statement.
recommended this
marked this as an answer
Helpful?
This question is locked and replying has been disabled.
Link to post
Delete post?
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
This reply is no longer available.
Badges
Some community members might have badges that indicate their identity or level of participation in a community.
