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1/7/20
Pixel 3 turning on camera and stuck in restart loop 0 Recommended Answers 15 Replies 15 Upvotes
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Hello, 

My Pixel 3 randomly started launching its camera today. While the camera would be open, the power pop-up screen would also display and it was frequently pulsing on the screen as the phone was vibrating. It also got itself stuck in a restarting loop where the phone would turn black and then display the google logo but would not progress from there and would instead turn black again and repeat. I was able to break the loop by restarting the phone and entering safe mode, but about 5 minutes later the camera self-launched again and continued with the same issue described above. After one of the restarts it did stop and has been working normally for the past 10 minutes or so. 

I did not recently download any new applications so I doubt that could be a reason behind it. 

Do I need to update software or do anything to ensure this issue is actually resolved? Is this an issue to speak to my wireless provider about/ have them look at the phone in store? I want to prevent this from starting all over again soon as I'm concerned it isn't truly fixed yet. 

Thanks.
All Replies (15)
1/8/20
Hello Sarah, this sounds like a bad power button which seems to be randomly pressing on its own, this is the reason the camera is auto starting because every double press of the power button launches the camera, this is also the reason you're seeing the power menu. Whenever it auto presses and holds it shows the power menu and whenever it auto double presses, it launches the camera. This is also what's causing your phone to be stuck in a boot loop because holding the power button while the phone is booting force reboots it.
 
I would recommend contacting Pixel support for your warranty options.
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1/9/20
This sounds like an issue that I have been having.   I've already replaced the Pixel 3 a coupe of times, but this issue seems to come creeping back in.  However, I think I may have found a fix for it today. 

Go into your system settings and up the firmness for the squeeze on the Active Edge setting.  Then disable the other guesture options.  

I have not had a problem since.  

If I had to guess, some of the guesture features are a bit too sensitive and were causing the "power off", "reset" and "screeen shot" menu to appear.  If I didn't do anything r tried to touch somewhere else on the screen, the phone would restart.
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1/21/20
I started to have the same issue. My phone was lying on my desk when suddenly it rebooted itself in an infinite loop, the camera was opening and the power pop-up screen displayed. It felt like the power button was having a life on its own!
But I can not reproduce the issue now... It happened very randomly
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1/29/20
I had the issue shortly after the December security updates. Problem occurred a few times then stopped. After the January updates i now frequently get boot loops. Sometimes i have to wait for the phone to die 100% then connect to a charger.
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1/30/20
Same issue here as well. the phone goes into restart loops .Seems the power button is auto selecting itself
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1/31/20
I am having the same exact issue! This is so annoying and frustrating!
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1/31/20
same issue
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2/1/20
I started randomly having the same issue today.  My phone is now stuck in the boot loader screen, and when I try to go into safe mode my only options are "try again" or "factory reset".
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2/1/20
All those having this issue, please contact pixel support because it's a hardware issue affecting the power button.
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2/8/20
Please contact support for your warranty options.
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