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12/9/19
Pixel 3 XL touch has become very less sensitive and have to apply lot of pressure. What can be done? 0 Recommended Answers 1 Reply 0 Upvotes
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Suddenly without any physical damage, my Pixel 3XL has become very less sensitive and I have to apply more pressure to type, scroll or do anything on the screen. Using some apps available on Play store, I found one entire column from top to bottom on the touch pad has gone dead. When I draw a line from left to right, it gets disconnected in that particular column. I tried rebooting in safe mode as well as factory reset. But issue remained.

I suspect it as hardware issue but is there anything else I can try before contacting google?
All Replies (1)
12/9/19
Unfortunately, I think that your assessment of this being a hardware issue is correct. Having tried both safe mode and a factory reset, you've already completed any troubleshooting that we would be able to recommend here. I suggest that you go ahead and contact Google regarding the issue.
 
Regards,

Brian
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