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I am having serious issue with my pixel 2xl..wifi is keep disconnecting again and again and it's happening within 10 min time period..I have checked same when safe mode is enabled,,i am facing same issue.it is so annoying and frustrating.i have also done "forget and re connect my wifi" but no help..also I have checked my wifi connectivity with OnePlus 6 and Nokia 7 plus and laptop, I am not facing such issue with these devices.please help......
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Hi gstiger19,
Is this happening in just you home location or all WiFi locations? Have you tried restarting your router there?
It might also be useful to try separating the 2.4GHz and 5GHz bands into separate SSIDs to hep troubleshoot this issue.
Lastly, please check to ensure you are running the latest router firmware updates too.
- Mike
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Hi...thanks for suggesting.i have tried restarting my router and phone but no help.i have also checked my pixel with other wifi connection .same problem is seen.my other devices works just fine .wifi dropping is too often..please give me a full proof solution.
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Hi gstiger19,
There are no guaranteed solutions here - just things to try until one works :-)
Please next try resetting your network settings via Settings > System > Reset options > Reset WiFi, mobile & Bluetooth to see if that fixes it.
- Mike
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Thanks for reply...I have tried this step also but no help ...it's still giving me disconnecting issue....this is happening so many times that using WiFi is now nightmare for me....cant even see 5min video without buffer..please please help.
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Hi gstiger19,
It might indicate a hardware problem with your phone.
The Google Pixel 2 has 2 years of warranty. You can claim your warranty here if you bought it from Google. But if you didn't buy it from Google visit the warranty center for manufacturer contact info for help.
- Mike
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Hey gstiger19,
A friend of mine used to face this problem and this solved his issue: Open Settings -> Tap on System -> Reset options -> Click on Reset WiFi, Mobile & Bluetooth. If it still doesn't work out, there might be some issues with your router or your device.
Generally, WiFi routers are set to 2.4Ghz. We've seen issues in the past regarding Pixel phones and their WiFi band preferences. Try changing the WiFi band in your router settings, here's a video guide for help.
If nothing works, repair or replace your phone here.
Hope that helps.
Manish.
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My Pixel XL og started doing the same thing today. Installed the May 2019 updates last night. I know this is my phone screwing up as I am in an office with multiple people not having wifi issues. Phone will go through the connection process then drop right after obtaining an IP and connecting.
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My Pixel XL started having issues just this month. Did the update do this?
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I also have the same issue on my Pixel 2 XL. WiFi is extremely unstable and keeps disconnecting randomly.
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Not sure if mine is the same issue or different issue. Pixel 3 stays connected to my WiFi for a couple of days, then disconnect. It can see my SSID, but cycles through Saved and Connecting statuses without actually connecting.
Turn WiFi off then back on - didn't fix it. Reset the phone's network settings - didn't fix it. Factory reset - didn't fix it. Rebooted the router - didn't fix it. Reboot the phone and it re-connects to WiFi for a couple of days, then disconnects.
Pixel 3 that's been working fine since December 2018. Upgraded to 10 in the fall of 2019 and WiFi was fine. On or around the time I got the August 2020 update, it started having WiFi connection problems. I cant pinpoint the exact date it started, but it's been close to a month.
Not having WiFi issues with laptops, iPhone, streaming media players, smart TVs, etc. on the same network. Dual band router. 2.4 GHz and 5 GHz channels have the same SSID name.
Working from home, so I'm on other SSID for any extended period of time to see if it happens on other networks.
I do leave the house with the phone 2 or 3 times a day, and it will re-connect to my WiFi when I'm back in range. But the problem happens after a couple of days since the last reboot. A few times I've come back in range and it starts the Saved / Connecting back-and-forth pattern.
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