23 mar 2023

Brand new Pixel 7 Pro stuck in setup with error "Work Setup keeps stopping"

When I select "X Close app" the screen just stays black for a few minutes, then loops back to the same error "Work Setup keeps stopping" with no options to skip or restart setup. I am stuck with unfinished setup and an unusable phone. Please help.

Dettagli

Setting up and Personalizing your Device,Google Pixel 7 Pro

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Ultima modifica: 23 mar 2023

Risposta consigliata

Suci Rachma

1 mag 2023

Updated: Just solved the problem! Here's what should you do:

(Make sure your phone is off)

Press and hold the power and volume down buttons simultaneously until Fastboot mode (image of a triangle with an exclamation point) appears.

If you see No command, press and hold the power button. While holding the power button, press the volume up button and release both.

Go to Recovery mode using the volume keys. Press the power button to make your selection.

Use the volume keys to go to Wipe data/factory reset.

Select Reboot system now once the phone is reset.

Esperto di prodotto Diamante (PE Diamante) Benjamin ha consigliato questa risposta

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Raquel 9640

31 mar 2023

I ended up having to factory reset my phone. Second time around I made sure to login from my personal google account, not my work one. That solved the problem.

Esperto di prodotto Diamante (PE Diamante) Benjamin ha consigliato questa risposta

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Tutte le risposte

Benjamin

Esperto di prodotto Diamante (PE Diamante)

23 mar 2023

Push and hold the power button until the phone reboots

User 17882629651704729921

24 apr 2023

I can't get to settings,,, nothing totall locked out of phone .... :( just circles back to same error - work settup keeps stopping... This is SECOND replacement phone SAME issue - hours on call with VERIZON... STUCK now because they switched to new phone so my old one does not work. Went online got appt at verizon store.... hoping they can get me a working device...

Suci Rachma

1 mag 2023

Just had the same issue 3 hours ago. Anyone solved the problem? There's no options for factory reset. Help.

Suci Rachma

Risposta consigliata

1 mag 2023

Updated: Just solved the problem! Here's what should you do:

(Make sure your phone is off)

Press and hold the power and volume down buttons simultaneously until Fastboot mode (image of a triangle with an exclamation point) appears.

If you see No command, press and hold the power button. While holding the power button, press the volume up button and release both.

Go to Recovery mode using the volume keys. Press the power button to make your selection.

Use the volume keys to go to Wipe data/factory reset.

Select Reboot system now once the phone is reset.

Esperto di prodotto Diamante (PE Diamante) Benjamin ha consigliato questa risposta

draou ismail

17 mag 2023

It didn't solve the problem for me