Dec 27, 2022

The screen of my google pixel 7 pro has started to flicker all of sudden

While watching a movie, it started flickering all of a sudden and it's not getting fixed by any troubleshooting procedures. Have tried everything possible.

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Other,Google Pixel 7 Pro

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Jim Dantin

Diamond Product Expert

I'm a volunteer Mr. Fixit who uses Sherlock Holmes diagnostic techniques.

Feb 15, 2023

I'm not sure what to do.

Simple - contact Pixel Support!

You can contact Pixel Support through this Help page:

https://support.google.com/pixelphone/gethelp

You can find authorized repair companies here:

https://support.google.com/pixelphone/answer/10227672

Note that you MUST be in a country where the Pixel phone is officially sold and supported by Google, and where you bought it. If you bought it through an unauthorized reseller/reshipper, you will have to contact them for any help. You can check for the countries that Google supports for each device:

https://support.google.com/product-documentation/troubleshooter/3070579#ts=7168940

Gold Product Expert Lucas Vinicius recommended this

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All Replies (39)

BP Harriet

Jan 27, 2023

Exact same problem with my phone - started about 30 days after getting it. Did all the suggested workaround, including factory reset. Just ordered a replacement through Google. I hope the replacement doesn't do the same.

Ph3n0m

Jan 28, 2023

This is happening a lot over on reddit within last month, this Pixel 7 Pro Samsung screen batch are lemons

https://www.reddit.com/r/GooglePixel/comments/10nc4qe/psa_pixel_7_pro_oled_failings_on_this_sub/

Jim Seningen

Feb 2, 2023

Same exact problem. Original Pixel 7 Pro (pre-order) started with a light flicker on the ambient home screen (around the fingerprint & date / time). It increased to green hue on the edges, then a light green flickering screen, then top or bottom half sections of the screen being green. I had the screen replaced twice from the time I received the phone through December 2022.

After the second screen started having the same issue, I requested Advance Exchange and Google sent me a replacement phone. I received the phone on January 5th 2023. Well, this morning on my drive to work, I noticed the ambient home screen behavior and is now advancing like the other two incidents. This is very frustrating for everyone having this issue.

I do want to add (noticed it in someone else's write up) that there does seem to be something heat related. I recall with this replacement phone that it got abnormally / randomly hot one day (did not shutdown or tell me it was hot, just felt oddly hot) and a couple of days later these symptoms seemed to follow...

I use Google Pixel Stand 2s most of the time when charging at home and work but do spend a lot of time driving with my phone plugged into my lighter using an Anker USB charger not sure if that could be an issue, or if because my phone is near my dash vent (it is winter where I am) but wondering if anyone else has charging similarities that might be the cause...

2nd Advanced Exchange on the way...

Rhonda Harris 8501

Feb 6, 2023

I'm having all of the above issues. My 7Pro is now non-responsive to turn on and has digressed to an occassional flash of bright light. I've been in contact with Google and I've sent them the pictures they want. They referred me to local UFix and they couldn't do anything-it's not the screen. This is crazy that Google knows everything about everybody but CANNOT produce a phone that doesn't glitch.

User 3742432508083571977

Feb 7, 2023

Same issue on my wife's phone. We both have the 7 Pro, both ordered on the day it was released. My phone is fine but she said she started noticing it on her phone over a week ago. Chatted with support and they have referred me to Ubreakifix as well.

Been reading on Reddit too, lots of folks with the same issue. Agree with some of the posters here that this should not happen on a $900 phone this soon, does not bode well for longevity. Thankfully I still have my Note 8 sitting around (which the 7 Pro replaced) and still functioning like a champ, as a backup.

User 1767406134752216022

Feb 7, 2023

I have this issue with the green pixels and flickering also. I had a Pixel 7 Pro that did this. Was able to exchange it for another one and now the 2nd phone is having the same issue.