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User 9038576928125598595
Original Poster
Jul 21, 2022

Pixel 6 Pro Video files are .TS.mp4

A few months back, the video files on my phone started saving as .TS.mp4.

I already went into advanced settings on the phone and turned off "Store Videos Efficiently" - no change.

this is an issue because my video editing software (Vegas Pro 16) doesn't work well with these files.  figured a way to convert them, but that's not ideal.

What settings are keeping these files to continue to save as .TS.mp4?

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Camera,Google Pixel 6 Pro
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Recommended Answer
thehouseofho
Diamond Product Expert
Sep 11, 2022
As stated by Scott B, Top Shot is the reason for the TS extension. This feature marks the best frame of a video to be exported as a single photo. This is enabled by default when taking a video at 30FPS, but can be disabled.

However, Top Shot is not enabled at 60FPS, 120FPS, or 240FPS. You can either take videos at these frame rates or disable Top Shot to save as a standard MP4.
Original Poster User 9038576928125598595 marked this as an answer
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All Replies (6)
User 9038576928125598595
Original Poster
Aug 15, 2022
I tried a factory reset - and it fixed the problem. Clearly not ideal.. but, for those that experience the same thing.. looks like that would work.

Not sure if it will go back at some point - so I'll monitor.
User 9038576928125598595
Original Poster
Aug 15, 2022
Within the hour - it went back to .TS.mp4 - so this didn't work
26kick
Sep 11, 2022
I have the same problem with the .ts.mp4. When they back up to google photos, they don't load quickly enough to stream and playback very choppy. Unwatchable. They play fine if I download them though so Photos is having trouble. This started at the beginning of August for me. Look forward to a solution.
Scott B
Sep 11, 2022
.TS
Top shot maybe?
You can switch that off while in the camera menu.

Scott 
thehouseofho
Diamond Product Expert
Recommended Answer
Sep 11, 2022
As stated by Scott B, Top Shot is the reason for the TS extension. This feature marks the best frame of a video to be exported as a single photo. This is enabled by default when taking a video at 30FPS, but can be disabled.

However, Top Shot is not enabled at 60FPS, 120FPS, or 240FPS. You can either take videos at these frame rates or disable Top Shot to save as a standard MP4.
Original Poster User 9038576928125598595 marked this as an answer
User 9038576928125598595
Original Poster
Sep 11, 2022
Thanks - turning off top shot didn't work.. but, changing it to 60fps did.. 

THANKS!
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