thehouseofho
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Reply to Unable to suddenly buy a train ticket
Google Pixel•12/25/2024
This is an issue with the payment processor, not with your device. Please contact the vendor's support line for a resolution.
-1 upvotes
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Reply to Forwarded calls to pixel will prompt to "Press 1 to accept this call" after choosing "Answer"
Google Pixel•11/27/2024
Found this in the Ooma forums that describes your exact issue and provides a workaround.
2 upvotes
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Reply to Calendar icon disappeared
Google Pixel•10/6/2024
Hi there. In order to set the bottom row as an editable area of the screen, you would first need to disable Suggestions (Settings > Apps > Default apps > gear icon next to Home app > Suggestions, set the toggle next to Suggestions on Home screen to the off position). Once that is done, you can then remove an icon from the bottom row, then drag and drop any icon you wish to the bottom row.
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Reply to Duplicate apps
Google Pixel•10/6/2024
Hi there. It sounds like you may have enabled a work profile on your device. This would explain why some apps may be duplicated (work apps will have a briefcase icon on the bottom left). If you would simply like to remove the shortcut, tap and hold the icon, then drag the icon to the top where is says REMOVE. If you would like to remove the duplicate app completely, you would need to remove the work profile.
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Reply to How can I install my email to my new phone? My log in is AOL for Verizon.
Google Pixel•10/5/2024
There are many options to add an email account to the Gmail app on your phone. However, the steps should be provided by your email provider.
Reply to Imap settings pixel 6a for Talktalk mail.
Google Pixel•9/12/2024
IMAP settings are provided by the mail service. You will need to contact Talktalk.
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Reply to How to claim Pixel 9 Pro XL purchase gift
Google Pixel•9/10/2024
Download the Google One app to see if the offer is available to any of your accounts. The Google One app is also where you choose which account to activate the promotion.
-1 upvotes
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Reply to eSim erased and wanted to restore
Google Pixel•9/10/2024
You may need to contact your carrier and inform them of the issue your facing. They may have suspended your account if you have attempted multiple eSIM downloads.
Reply to My calendar syncs with another phone.
Google Pixel•9/4/2024
Does the device show up in your Google Account? Look through this support article to remove the device from your account.

https://support.google.com/accounts/answer/2544838?hl=en&co=GENIE.Platform%3DAndroid
Reply to My calendar syncs with another phone.
Google Pixel•9/4/2024
Did you previously have an S22? If so, are you still signed into it with the same Google Account that you're signed into on your Pixel? Remove your account from the S22 and that should disconnect your Google Account from the S22.
Reply to Can I install gemini operting software in my Pixel 8A instead of Andriod?
Google Pixel•9/4/2024
Gemini is NOT an operating system. Gemini is an AI chatbot. Android is the operating system that hosts Gemini.
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Reply to Can't get Gemini Advanced 1 year subscription for pixel 9 pro owners
Google Pixel•9/4/2024
Those links literally provide you ALL the details about the promotion and what DISQUALIFIES you from receiving the promotion. If you DO NOT meet the qualifications as listed in those links, then you DO NOT RECEIVE the promotion.
Reply to I want to buy Google Pixel phone.
Google Pixel•9/3/2024
This is a user-supported forum. We do not have insights into Google's business decisions.
2 upvotes
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Reply to screen mirroring not working on 9 Pro XL for all SONY sets
Google Pixel•9/3/2024
Chromecast devices have been discontinued. The Chromecast protocol (also known as Google Cast or simply Cast) is still used.

What is the model of your TV?
Reply to screen mirroring not working on 9 Pro XL for all SONY sets
Google Pixel•9/2/2024
You can only cast with the Pixel using the Chromecast or DIAL protocols. If you are attempting to cast to a device that does not have a Chromecast built-in or connected, you will not be able to cast or mirror from the Pixel to that device.
 
If you have a smart TV, certain apps, like Netflix and YouTube, can cast via DIAL if they are installed on both the TV and your Pixel. You will need to launch the app on your Pixel, then cast from the app. However, DIAL is really just an app remote control.
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Reply to How to use Gemini Advanced Workspace
Google Pixel•9/2/2024
If you're a Google Workspace user, Gemini must be purchased and activated by your Google Workspace administrator. If you continue to have issues with Gemini, you should contact your Google Workspace administrator or Google Workspace support through the admin console.
1 upvote
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Reply to Can't get Gemini Advanced 1 year subscription for pixel 9 pro owners
Google Pixel•8/30/2024
Please review all the fine details of the promotional offer in the footnotes located at https://store.google.com/intl/en/ideas/articles/gemini-advanced-features/, specifically footnote number 2.

Also, please read the full T&C of the Google One subscription at https://one.google.com/offer/terms-and-conditions/pixel9pro&profold
Reply to Google One / Gemini Advanced issue with subscription
Google Pixel•8/28/2024
It was a team effort to find all the details and clarify things for you. Scott C37 was very instrumental in looking through all the details on the Amazon product page 
Reply to Google One / Gemini Advanced issue with subscription
Google Pixel•8/28/2024
The footnotes of the product page on Amazon state the device must be purchased from store.google.com.


Reply to Google One / Gemini Advanced issue with subscription
Google Pixel•8/28/2024
Unfortunately, Amazon is an open marketplace where anyone can sell anything under any name they choose. One must be wary when purchasing devices on Amazon. There are many imposter stores stating they are official stores and make their Amazon storefront look exactly like official store fronts. One option may be to return the device and report the seller to Amazon, though that would not help in being able to redeem the promotional offer.
Reply to Gemini Live and Gemini Advanced for 1 Year is not avaliable for me
Google Pixel•8/28/2024
Is your Google One subscription through a third party? If so, that would disqualify you from the offer. If not, open the Google One app (download it if it is not installed). That should being you to a pre-authorized offer.
Reply to Google One / Gemini Advanced issue with subscription
Google Pixel•8/28/2024
The Pixel 9 Pro XL is still a Pixel 9 Pro. The device is not what is excluding you from the promotion. Did you look at the entirety of the footnotes to see if there is any criteria that would exclude you from the promotion?
Reply to Gemini Live and Gemini Advanced for 1 Year is not avaliable for me
Google Pixel•8/28/2024
Please review all the fine details of the promotional offer in the footnotes located at https://store.google.com/intl/en/ideas/articles/gemini-advanced-features/, specifically footnote number 2.
Reply to Google One / Gemini Advanced issue with subscription
Google Pixel•8/28/2024
Please review all the fine details of the promotional offer in the footnotes located at https://store.google.com/intl/en/ideas/articles/gemini-advanced-features/, specifically footnote number 2.
Reply to Google disk full , photo files etc etc
Google Pixel•8/26/2024
When setting up your new Pixel, you will be prompted to choose what you would like to transfer from your old Pixel's local storage to your new Pixel. Simply select the data you would like to have transferred during that phase of the setup process.
3 upvotes
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Reply to Why won't Facebook help me .now the hackers have 2 of my Facebook accounts.. they are in control of
Google Pixel•8/21/2024
Your issues with Facebook have nothing to do with Google Pixel devices. 
Reply to I can't find the fingerprint on settings so I could set it up to lock my phone
Google Pixel•8/12/2024
Launch the Settings app and search for fingerprint in the search bar.
Reply to Connect Gmail app on Pixel 6 to Charter email account.
Google Pixel•8/12/2024
You will need to contact Charter and ask them for their POP or IMAP settings.
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Reply to Top of Pixel 2xl, 3xl now 7 pro is screen is much "less black"
Google Pixel•8/7/2024
That gradient is by design with the Pixel Launcher and cannot be disabled unless you use a third-party launcher.
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Reply to Adding Student Account To Pixel Watch
Google Pixel•8/7/2024
This is likely due to your school's Google Workspace administrator not enabling all of the settings which would allow the Pixel Watch to sync with a Google Workspace account.

You should contact the school's IT department for a resolution.
1 upvote
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Reply to Using HSA for Pixel 8
Google Pixel•8/7/2024
This is a question you would have to ask the administrator of your HSA, not a technical support forum.
Reply to Google assistant
Google Pixel•7/10/2024
What do you mean return Google Assistant to its proper place? You'll need to clarify your request.
Reply to Can I Transfer Esim from slot 1 to 2?
Google Pixel•7/9/2024
This is a user-based help forum, we are not Google employees and we are not a repair shop.
Reply to Can I Transfer Esim from slot 1 to 2?
Google Pixel•7/9/2024
Hi Vishwa - As K alluded to, the slot numbers don't mean anything, they're just numbers. If you want to set your eSIM as the primary SIM for calls, data, and text messages, then follow the instructions here.
Reply to Delayed shipment and no new information about my order
Google Pixel•7/9/2024
I'm assuming you made your purchase from the Google Store since you're posting your inquiry here. Unfortunately, this is a user-moderated forum and we have no insights into any purchase related matters. You should contact Google Store Support.
-1 upvotes
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Reply to Is it OK to charge my phone more than once a day?
Google Pixel•7/9/2024
Charge however much you need. Charging your battery from 40% to 60% doesn't count as a battery cycle, it counts as a partial battery cycle. A charge from 0%-100% once or five charges of 20% each time, they both equal one battery cycle.
1 upvote
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Reply to Foreground Data Disable
Google Pixel•7/9/2024
You can do this in one of two ways:

1 - In Quick Tiles, go to Internet, then toggle your SIM off. This will completely disable your SIM.
2 - Go to Settings > Network & internet > SIMs, tap your SIM, then toggle off Mobile data.
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Reply to VPN by Google isn't working on my pixel 07 pro
Google Pixel•7/7/2024
Are you in a supported country?
Reply to Not working in Turkmenistan
Google Pixel•7/6/2024
VPN by Google is only available in certain countries. Unfortunately, Turkmenistan is not one of the supported countries.
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Reply to How do I fix "DNS_PROBE_FINISHED_NXDOMAIN error opening links" on 95% of links I open
Pixel Tablet•7/5/2024
Hi Mary,

This error appears when there is a problem with the DNS records when a device looks up an address. The error can lie in your device, your router, or even the websites you're attempting to access.

Do the URLs work on other devices? Have you tried rebooting your device or your router?
Reply to UPS lost my Repair Package, what do I do now?
Google Pixel•7/5/2024
Hi Leo,

I'm assuming you set up the repair through the Google Store? You should contact Google Store Support immediately with screenshots of the tracking report, any communications you have made with UPS, and your case ID.
1 upvote
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Reply to How to make payments on my Google Pixel
Google Pixel•7/3/2024
If you purchased it from the Google Store, you can contact the support team here. If you purchased it elsewhere, you will need to contact the customer support or finance team of the retailer.
Reply to I tried to jailbreak my pixel 5a but now I can't go back I can't do anything!
Google Pixel•7/2/2024
Hi Blanche,

This forum does not support any issues with device rooting. I would recommend going to the XDA forums. There are lots of helpful rooters there who would be more than happy to guide you through resolving your issue.
-1 upvotes
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Reply to Looking for QR scanner
Google Pixel•7/2/2024
You just have to point your camera at the QR code and a notification will automatically show up on the screen. Tap that notification to be brought to the site of the QR code.
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Reply to New Pixel VPN for Pixel 7a
Google Pixel•6/25/2024
That is correct, VPN by Google is not supported in Uganda. You can see all supported countries here.
Reply to New Pixel VPN for Pixel 7a
Google Pixel•6/15/2024
VPN by Google One is being replaced by VPN by Google on Pixel 7 devices and later. It IS NOT called Pixel VPN.

It will be a built-in VPN named VPN by Google after you have installed the June update.

If you want further information, read the linked article.
Reply to New Pixel VPN for Pixel 7a
Google Pixel•6/15/2024
You can find information about the built in VPN here
Reply to How to sign into Gmail without password but I have security backup codes
Google Pixel•6/4/2024
Are you saying you forgot the password to your email account? If you know the password, just go to gmail.com in a browser on a computer, enter your password, then when it asks you for 2-factor authentication, click the Try another way button, then select Backup code. That's where you enter one of the temporary security codes.

If you have forgotten your password, you will need to click the Forgot password link at the login screen. For further assistance with accessing your Gmail account, post your question in the Google Account Community.
Reply to System UI Customization
Google Pixel•5/27/2024
Unfortunately, system icons cannot be changed without rooting.
Reply to default sounds nolonger available in settings
Google Pixel•5/22/2024
That is not the interface for a Pixel device's settings. Are you sure you have a Pixel? Are you using a third-party ringtone manager? Did you follow the steps to get to the page in my previous response?
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