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9/6/19
Wifi Connection 0 Recommended Answers 32 Replies 67 Upvotes
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Last edited 9/6/19
Hi,

Since I upgraded my Pixel 2 XL to Android 10 my 5G wifi has issues staying connected and I am only 20 ft from my router. Nothing has changed when on Android 9. The device keeps attempting to connect to my 5 G or 2.4G signal but nothing connects. Never had an issue before on 9 and signal strength was never an issue.
All Replies (32)
9/6/19
Hi Niraj Shah 7057
 
Your phone would have been updated to adhere to the latest network protocols so you need to ensure your router is updated too to be using its latest firmware. 
 
You can also try resetting your network settings via Settings > System > Reset options > Reset WiFi, mobile & Bluetooth to see if that fixes it.
 
- Mike
Last edited 9/6/19
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9/6/19
Thanks for the response but the fix was a no go. Still having issues.
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9/6/19
Does it happen just with this router or others too?
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9/6/19
So far only at home. Like I mentioned, started happening after 10 upgrade. Never an issue before.
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9/6/19
Ok, it might be worth testing with other WiFi connections too to help identify where the issue lies.
 
It may be a bug in the OS but issues with WiFi following the upgrade are few and far between. I have seeing no difference with WiFi connections at all, for example.
 
You also have the option of reaching out to a Support Specialist and have them investigate - via Settings > Tips & support or by requesting a callback on a different phone via this link.
 
- Mike
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9/6/19
Same here. Had no issues at all with Pie. After updating to Android 10 it started failing, saying "connection with no internet access" and disconecting after a while. Then it tries again to connect and it repeats the whole cycle. Sometimes it stays connected for a while but eventually it disconnects again.
Tried to remove all wifi related software (I have no antivirus or related installed) and restarting my router with no success.
Any ideas? Next step would be factory reset, but I don't feel like doing that, to be honest.
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9/6/19
related problem: turning on wifi makes my px3 reboot every 5-10 minutes. turning off wifi keeps the phone stable.
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9/7/19
Does enabling Bluetooth make any difference?
 
- Mike
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9/7/19
Nothings worked so far. Still having issues with it constantly trying to reconnect and connect.
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10/21/19
I had private DNS set to "dns.adguard.com".  Switched it to "Automatic" and the problem went away for me.  

I had an issue with wi-fi at work.  Was great on android 9, but on 10 it would connect and say there was not internet connection.
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