/pixelphone/?hl=en
10/24/17
Original Poster
Travia336

Pixel 2 usb-c headphone adapter not working

Recently purchased the Pixel 2 and am trying to play music with my headphones through the provided usb-c to 3.5m headphone jack adapter. However, sound is still being played through the speakers of my phone. Am I missing something here?
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10/24/17
Expert - Gold
ScottG_TC
Dumb question, have you tried plugging the adapter into the phone first, then attaching the headphones?
10/24/17
Original Poster
Travia336
Yes, I have tried it this way. Not a dumb question...willing to try literally anything.
10/24/17
Expert - Gold
ScottG_TC
Can you try with a different headphone?
10/24/17
Original Poster
Travia336
Tried it with my coworkers headphones as well to no avail. Maybe they put a bad adapter in the box?
anzenketh
10/24/17
anzenketh
There have been some reports of bad adapters. I would contact support for another one. 
754 MORE
Deanna K. Roberts
1 day
Deanna K. Roberts
This just happened to me.  My phone was working fine last night and this morning the port was no longer recognizing the dongle and headphones.  I've tried restating the phone and nothing is working.  This is really frustrating because my headphones work just fine.  
 

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