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/pixelphone/community?hl=en
10/18/17
Original Poster
robsw

Pixel 2 XL - Bluetooth even worse!

Wow this is great. After the October security update the Bluetooth in my car was working pretty well with my Pixel XL after over a month of problems. Just got my Pixel 2 XL and it's even more screwed up than the Pixel was originally with Oreo. Not only does audio not play over Bluetooth, voice input over Bluetooth doesn't work either. Hopefully I can make a phone call and have it work. I haven't tried yet. it's astonishing that Google can get this as screwed up as it has.
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Brian Fitzpatrick.
10/19/17
Brian Fitzpatrick.
Hello,

I'm sorry to hear that you are having Bluetooth troubles with your new Pixel 2 XL. I assume that you've tried the typical troubleshooting, deleting the paring from both the phone and car, then pairing again.

I know that for the first gen Pixel there was a fix included in the October security update with additional Bluetooth fixes rolling out over the next few updates. I do not know if those fixes are applicable to, or even necessary for the Pixel 2.

Your post appears to be the first regarding any sort of Bluetooth issues with the new Pixel so we've escalated your post to make the rest of our group aware of the issue. 

You should be confident that Google will be watching very closely over the next week(s) for any issues and will address them accordingly. 

Regards,

Brian
10/19/17
Original Poster
robsw
As an update, at least the phone works over bluetooth for calls.  

I tried a fix that had been suggested for the Pixel XL - going into Developer options and the bluetooth codec settings and changing them to AAC.  The audio now streams intermittently.  There's no consistent way to make it do so. If I switch over to the phone for audio and start Spotify, it will start playing on the phone.  On about every third try it will work over bluetooth.

Voice input over bluetooth (at least in my car) still is a no go.

One upside - with the Pixel XL, my Fitbit Charge 2 had stopped giving notifications after the October security update.  They work with the 2 XL.  However, the 2 XL says it only has the September security update installed (with no October one available) so I'm worried that will break whenever it gets its first update.

The car, by the way, is a 2017 BMW X3.
Brian Fitzpatrick.
10/19/17
Brian Fitzpatrick.
Thanks for the update Rob. We're trying to get some information on this. I'll see what we can find out about the security updates as well.

Regards,

Brian
Google user
10/20/17
Google user
Same issue with music. Sound is intermittent. It cuts in and out. This is with a 2015 Audi.
UDeMaio53
10/20/17
UDeMaio53
I have the same exact issue with the Pixel 2.  I have a Motorola Roadster Pro Bluetooth speakerphone in my truck.  When I push the button to make a call, the Assistant opens but it cannot hear me say anything and just times out.  When I manually dial a call it does work though.  The issue appears to only be with the Assistant.  I also tried using an old Motorola H17 headset I had laying around and it has the same issue.
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Doug Preddy
12/31/18
Doug Preddy
I can pair my Pixel 2 XL to my wife's 2013 Yaris, but the audio from the phone is nothing but static unless the phone is pressed up against the radio's faceplate. Sound from the other end is fine.
 
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