Get help in an emergency using your Pixel phone

You can use your Pixel phone to show your emergency info. In some countries and with some carriers, your phone can share your location with emergency services automatically.

Note: Some of these steps work only on Android 9 and up. Learn how to check your Android version.

Prepare: Put emergency info on your lock screen

You can add a message and emergency information to your Pixel phone's lock screen.

Important: Anyone who picks up your phone can see your message and emergency info without unlocking your phone.

Add emergency info

You can add a link to personal emergency info to your phone's lock screen. For example, you can add info that would help first responders in an emergency, like your blood type, allergies, and medications.

  1. Open your phone's Settings app Settings app.
  2. Tap About phone And then Emergency information. If you don't see "Emergency information," go back and tap Users & accounts And then Emergency information.
  3. Enter the info that you want to share.
    • For medical info, tap Edit information. (If you don't see "Edit information," tap Info.)
    • For emergency contacts, tap Add contact. (If you don't see "Add contact," tap Contacts.)
    • To clear your info, tap More More And then Clear all.

Add emergency contact information | Pixel

Find emergency info

  1. On a locked screen, swipe up.
  2. Tap Emergency.
  3. Tap Emergency information.
  4. When Emergency information flashes, tap it again.

Put a message on your lock screen

You can add a line of text to your lock screen, like info that would help someone return your phone if you lost it.

  1. Open your phone's Settings app Settings app.
  2. Tap Security & location.
  3. By "Screen lock," tap Settings Settings.
  4. Tap Lock screen message.
  5. Enter your message. Tap Save.

Control emergency broadcast notifications

You can change your emergency alert settings. For example, for AMBER alerts and threat notifications.
  1. Open your phone's Settings app.
  2. Tap Apps & notifications And then Advanced And then Emergency alerts.

Send your location automatically

To help first responders find you quickly, dial an emergency number. For example, dial:

  • 911 in the U.S.
  • 112 in Europe
  • 999 in some other places

If Android Emergency Location Service (ELS) works in your country and on your mobile network, and you haven't turned off ELS, then your phone will automatically send its location using ELS.

Turn emergency location service on or off

You can turn emergency location services on or off at any time.

  1. Open your device’s Settings app.
  2. Tap Location And then Advanced And then Emergency Location Service.
  3. Turn Emergency Location Service on or off.

How emergency location service works

Your phone uses ELS only when you call or text an emergency number.

During your emergency call, ELS may use Google Location Services and other information to obtain the most accurate location possible for the device.

Your phone sends the location to authorized emergency partners for the purpose of helping emergency services locate you. Your location is sent directly from your phone to emergency partners, not through Google.

After a completed emergency call or text during which ELS was active, your phone sends usage and analytics data to Google for the purpose of analyzing how well ELS is working. This information does not identify you and Google does not use it to identify you.

Note: Sending your location with ELS is different from sharing it via Google Maps. Learn about Location Sharing with Google Maps.

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