To get support on your Pixel phone, you can use Pixel troubleshooting and device health and support.
Important:
- Pixel troubleshooting is only available in English.
- These features are only available on Pixel 6 and later phones.
Get help through device health and support
On your phone's Settings app, scroll down.
- Tap Device health and support.
- Review the info and support options, such as:
- Overall device status: A brief overview of your phone's health.
- Feature status: Summaries of features like battery health and phone temperature.
- Features to check: Features with settings that you can update to improve phone performance, such as charging diagnostics and touch diagnostics.
- Other options: You can check your warranty, get tips and support, contact support and start a repair.
Get more troubleshooting help, support and info about your phone
Important: This feature is only available on Pixel 10 and later phones.
You can ask Pixel troubleshooting questions to get support and suggestions.
- On your phone's Settings app, scroll down.
- Tap Device health and support.
- In the 'Need help with your Pixel?' field, type what you need help with.
- Example:
Can't charge phone
- Example:
- Tap Enter.
Tip: You can also search your issue from the search bar at the top of the Settings menu. The search results appear under Pixel troubleshooting.
Learn about device health and support