Can't verify phone number for Google Meet on Pixelbook

If you're having problems sending or receiving the SMS verification code for Google Meet on your Pixelbook, try the following steps to finish verifying your phone number.

Step 1: Check your phone number

Check your phone number, and make sure there aren’t any typos. If you didn’t include your country code, add it before your number.

Step 2: Check for a good Wi-Fi or mobile data connection

• Check your settings:
  • Either Wi-Fi or mobile data needs to be on.
  • Airplane mode needs to be off.
• Move to where you have a better connection. Your Wi-Fi or mobile data icon should have at least 1 bar.
• To test your connection, open a browser, like Chrome or Safari. Go to a website and see if it loads.

Step 3: Check that you can get SMS texts

• Check your settings:
  • Cell signal needs to be on.
  • Airplane mode needs to be off.
• Ask a friend to text you to make sure your phone is working.

Step 4: Request a new verification code

• If you don't receive a text message, tap Resend SMS.
• If you have a cell connection and aren't getting the SMS, request a call by tapping Call me.

Step 5: Try fixing the app

Quit and restart the Google Meet app on your device

1. Open your Android device's settings. 
2. Tap Apps Meet Force stop.
3. Open Meet again.

Uninstall and reinstall the app

1. Uninstall Google Meet.
2. Download Google Meet again.
3. Open the Google Meet app.

Restart your device

1. Turn off your device.
2. Turn it back on.
3. Open the Google Meet app.

Need more help?

If none of the above solve the issue, tap Skip phone number registration and sign in with your personal email account to use meetings to communicate instead. Learn how to use Meet features.

Related articles

• Install Android apps on your Pixelbook