1. Get to know the features of your Pixel C
  2. Keyboard shortcuts
  3. Pixel C specifications
  4. Use and charge your Pixel C Keyboard
  5. USB recovery not supported
  6. Charge your Pixel C
  7. Reset your Pixel C to factory settings
  8. Pixel C Consumer Limited Warranty
  9. Check & update your Android version
  1. Get to know the features of your Pixel C

    Explore the various features of your Pixel C in this brief tour.

    Note: The Pixel C Keyboard is sold separately. 

    Front

    No Feature Description
    1 Front-facing camera Join a video call or take a selfie.
    2 Touchscreen display Explore the web and use apps.

     

    Top

    No Feature Description
    1 Noise-canceling microphone Take a video call, record yourself, and use voice commands.
    2 Power button Press and hold to turn on or off. If the Pixel C is on, press to put it to sleep.

     

    Back

    No Feature Description
    1 Lightbar When the screen is off, tap the lightbar twice to see remaining battery life.
    2 Rear-facing camera Take high-quality photos with the 8 MP camera and shoot video in 1080p.

     

    Left

    No Feature Description
    1 Volume button Increase or decrease your volume. To mute, touch and hold the bottom of the button.
    2 Speakers Listen to music, videos, and more.
    3 USB Type-C port Charge your Pixel C, charge other devices, or transfer files.
    Note: A separate USB Type-C cable is needed to charge other devices or transfer files.

     

    Right

    No Feature Description
    1 Headphone jack 3.5mm audio jack for headphones and earbuds which may include a microphone.

     

    Keyboard

    No Feature Description
    1 Keyboard Type messages, documents, email, and more.
    2 Magnetic attachment Attaches from the keyboard to the bottom of your Pixel C tablet.
    3 Hotkey hotkey Type symbols that aren’t on the keyboard. And show the onscreen keyboard.
    Need help with your apps, settings, or Home screen? Learn more about Android on your Pixel C in the Pixel Phone Help Center.
  2. Keyboard shortcuts

    Keyboard shortcuts let you do something quickly, like switch apps or add symbols not on your keyboard.

    Tip: To access more symbols, press the hotkey hotkey. To access the emoticons, press the alt key.

    Type more symbols

    Use these shortcuts to add symbols that aren’t on your keyboard.

    [ Left bracket hotkey + o
    ] Right bracket hotkey + p
    { Left curly bracket hotkey + Shift + o
    } Right curly bracket hotkey + Shift + p
    \ Backslash hotkey + Equals ( = )
    | Vertical bar hotkey + Shift + Equals ( = )
    ` Back tick hotkey + 2
    ~ Tilde hotkey + Shift + 2
    Esc Escape hotkey + 1
    General shortcuts

    Quickly get around your Pixel C using these shortcuts.

    Home Opens Home. If you’re viewing a left or right Home screen, opens the central Home screen. Search  + Enter
    Back Opens the previous screen you were working in, even if it was in a different app. Once you back up to the Home screen, you can't go back any further in your history. Search + Backspace
    Overview Opens a list of thumbnail images of apps you’ve worked with recently. To open an app, touch it. To remove a thumbnail from the list, swipe it left or right. Alt + Tab
    Select keyboard layout Access the next physical keyboard layout if you have more than one enabled. Ctrl + Space
    Page up or down Scroll up or down a page. Up or down arrow

     

    Shortcuts to open apps

    These shortcuts open your default apps. To change which apps open, set your default apps.

    Browser Opens the browser. Search  + b
    Contacts Open the contacts app.  Search  + c
    Email Opens the email app. Search  + e
    Messages Opens the messaging app. Search  + t
    Music Opens the music app. Search  + p
    Calendar Opens the calendar app. Search  + l
    Calendar app

    Use these shortcuts with the Google Calendar app.

    Create new event Ctrl + n
    Edit event Ctrl + e
    Help and feedback Ctrl + Question mark ( ? )
    Open the drawer Ctrl + m
    Go to day view Ctrl + 2
    Go to week view Ctrl + 3
    Go to month view Ctrl + 4
    Open in focus item Enter
    Move through events Left and right arrow
    Save an event Ctrl + s
    RSVP yes Ctrl + Shift + y
    RSVP no Ctrl + Shift + n
    RSVP maybe Ctrl + Shift + m
    Next field Tab
    Open settings Ctrl + Comma ( , )
    Cut Ctrl + x
    Copy Ctrl + c
    Paste Ctrl + v
    Chrome app
    Open a new tab Ctrl + t
    Open an Incognito tab Ctrl + Shift + n
    Go to the Bookmarks page Ctrl + Shift + b
    Go to the History page Ctrl + h
    Switch to next tab Ctrl + Tab
    Switch to previous tab Ctrl + Shift + Tab
    Switch to the tab at the specified position number on the tab strip Ctrl + 1 through Ctrl + 8
    Switch to last tab Ctrl + 9
    Close current tab Ctrl + w
    Select the URL bar Ctrl + l
    Open the find bar Ctrl + f
    Add or edit bookmark Ctrl + d
    Reload page Ctrl + r
    Stop loading hotkey + 1
    Save page as PDF Ctrl + p
    Show Help and feedback Ctrl + Question mark (?)
    Docs, Sheets, and Slides apps

    Choose from the list below to learn about keyboard shortcuts:

    Gmail app
    New / Compose Ctrl + n
    Archive Ctrl + d
    Delete Ctrl + Backspace
    Send Ctrl + Enter
    Save Ctrl + s
    Refresh Ctrl + u
    Open (selected item) Enter
    Cut Ctrl + x
    Copy Ctrl + c
    Paste Ctrl + v
    Select All Ctrl + a
    Open Navigation drawer Ctrl + m
    Open Settings Ctrl + Comma ( , )
    Open Help & Feedback Ctrl + Question mark ( ? )
    Reply all Ctrl + r
    Mark as Read/Unread Ctrl + i
    Change label Ctrl + l
    Print Ctrl + p
    Troubleshooting

    If shortcuts don’t work, make sure your device is using the Pixel C keyboard in Settings.

    1. Go to the Settings app Settings.
    2. Touch Language & Input.
    3. Under “Physical keyboard,” choose Pixel C Keyboard.
    4. Try using the shortcuts listed above.
    Need help with your apps, settings, or Home screen? Learn more about Android on your Pixel C in the Pixel Phone Help Center.
  3. Pixel C specifications

    Size 242mm x 179mm x 7mm
    Weight 1.1lb
    Display 10.2” LTPS
    2560x1800 (308 PPI)
    500 nits, 72% color NTSC, 1500:1 contrast ratio
    Touchscreen In-cell touch, 10 pts, 120 Hz
    Anti-smudge coating
    Processor Nvidia Tegra X1
    Memory 3GB LPDDR4
    Storage 32GB or 64GB
    WiFi 2x2 802.11 a/b/g/n/ac
    Other radios Bluetooth 4.1
    Front camera 2.1MP, 1080p video
    Back camera 8MP
    Auto-focus
    1080p video
    Power / battery 10 hour runtime
    34.2 Wh battery
    Ports USB Type-C 
    3.5mm audio
    Sensors Gyroscope
    Accelerometer
    Compass
    Ambient light sensor
    Proximity
    Magnetic sensor
    GPS*
    Audio Stereo speakers
    Noise-cancelling mics (4)
    Color, Material, Finish (CMF) Aluminum
    Four-color lightbar

     

    *Not enabled out of the box or at the time of publishing.

    Pixel C Keyboard specifications

    Size, enclosure 242 mm x 179 mm x 5.5mm
    399.16 g (0.88 lbs)
    Aluminum enclosure
    Keyboard 18.85mm pitch
    1.4mm travel
    Docking Seamless docking, undocking. Supports in-lap use
    Fully adjustable screen angle (100-135 degrees)
    Battery 0.5 WHr, 60+ days of use
    Charger Inductive charging (from Pixel C)
    Wireless Bluetooth LE
    Sensors Magnetic sensor

     

    Pixel C Folio Keyboard specifications

    Size, enclosure 249.8 mm  x 188.8 mm x 14.15 mm
    391.21 g (0.86 lbs)
    Leather
    Keyboard 18.85mm pitch
    1.4mm travel
    Docking Seamless docking, undocking. Supports in-lap use
    Two position screen angle (127, 146 degrees)
    Battery 0.5 WHr, 60+ days of use
    Charger Inductive charging (from Pixel C)
    Wireless Bluetooth LE
    Sensors Magnetic sensor
    Need help with your apps, settings, or Home screen? Learn more about Android on your Pixel C in the Pixel Phone Help Center.
  4. Use and charge your Pixel C Keyboard

    By attaching the Pixel C keyboard to your Pixel C tablet, you can do the following:

    • Type like you’re using a laptop
    • Charge your keyboard and cover your Pixel C
    • With the keyboard attached, you can still use your Pixel C as a tablet

    The Pixel C keyboard lasts up to 80 days with 2 hours of daily active use.

    Learn how to use keyboard shortcuts on your Pixel C Keyboard.

    Set up your keyboard

    Step 1: Attach your keyboard
    1. If your tablet is attached face-down on your keyboard, slide the tablet to the side.
      Slide tablet to the side
    2. Hold the tablet so that the front-facing camera is at the top, not at the side or the bottom. Your tablet cannot attach to the keyboard if it’s in portrait orientation and it may fall and break.
      Front-facing camera is at the top
    3. Connect the tablet to the top of the keyboard and lift. The keyboard will attach to the tablet magnetically.
      Connect tablet to the top of the keyboard
    4. Once the keyboard is attached, lift the tablet to make it stand up. If the keyboard doesn't attach to the tablet, make sure you're holding the tablet so that the front-facing camera is at the top. If the keyboard isn’t correctly attached to the tablet, the tablet may slip on the keyboard and damage both devices.
      Lift tablet to make it stand up
    Step 2: Connect to your keyboard via Bluetooth
    1. A prompt will ask you to turn on Bluetooth. Tap Turn on.
    2. You’ll be asked to enter a code to pair your keyboard . Using the keyboard, type the code on the screen and press Enter. You won’t see what you type, but it’s still recorded.
    3. “Pixel C Keyboard” will show up under “Paired devices.”

    If you weren’t asked to enter a code, follow the steps below.

    1. Go to the Settings app Settings.
    2. Under “Wireless & networks,” tap Bluetooth.
    3. Under “Available devices,” tap Pixel C Keyboard.
      1. If you don’t see “Pixel C Keyboard,” try detaching the Pixel C and then reattaching it.
    4. Using the keyboard, type the code on the screen and press Enter. You won’t see what you type, but it’s still recorded.
    5. “Pixel C Keyboard” will show up under “Paired devices.”

    Close and charge, or use as a tablet

    Close and charge your keyboard

    Your keyboard will charge when your Pixel C is placed face-down on your keyboard. This will also cover and protect your tablet’s screen.

    1. Pick the device up so it’s off a flat surface. Separate the tablet from the keyboard by rotating the tablet down. If you separate the tablet from the keyboard another way, you may damage both devices.
      Rotate tablet down
    2. Flip the tablet over.
      Flip tablet over
    3. To charge your keyboard, align the lightbar of the tablet with the spacebar of the keyboard. If the keyboard isn’t correctly attached to the tablet, they may separate, fall and break.
      Align tablet lightbar with spacebar on keyboard
    4. The keyboard is charging. You won’t see a charging light, but as long as the Pixel C has battery, the keyboard will charge.
      Keyboard is charging
    Use as a tablet

    When you don’t need to type, you can attach your keyboard to the back of your Pixel C so it’s out of the way.

    1. If your tablet is attached face-down on your keyboard, slide the tablet to the side.
      Slide tablet to the side
    2. Flip the tablet over. You cannot attach the tablet if it’s in portrait orientation.
      Flip the tablet over
    3. Place the tablet face-up on top of the keyboard, with the tablet's front-facing camera at the top and the keyboard's spacebar at the bottom.
      Place tablet face-up on the keyboard
    4. Now you can hold it like a tablet. To separate the tablet from the keyboard, slide the tablet to the side.
      To separate from keyboard, slide tablet to the side

     

    Need help with your apps, settings, or Home screen? Learn more about Android on your Pixel C in the Pixel Phone Help Center.
  5. USB recovery not supported

    Recovering your Pixel C using a USB device is not supported. If you’re having trouble recovering, reach out to a Google support specialist.

    Need help with your apps, settings, or Home screen? Learn more about Android on your Pixel C in the Pixel Phone Help Center.
  6. Charge your Pixel C

    Your Pixel C’s battery will last up to 10 hours before you have to recharge.*  

    Learn how to charge your Pixel C Keyboard.

    Charge your Pixel C
    Charge the battery on your Pixel C by plugging a power adapter into the USB Type-C port on the left side of the tablet. We recommend using the charger that came with your Pixel C.
    Use the battery icon to check battery life

    You can see how much power is left, what’s using your battery, and how long until it’s fully charged.

    1. Swipe down with two fingers from the top of the screen to show the Quick Settings menu.
    2. Touch the battery icon Battery icon. A window will open to show you:
      1. How much power is left
      2. What’s using your battery
      3. If your Pixel C is charging, it’ll show how long until it’s fully charged
    Use the lightbar to check battery life

    You can check battery life using the lightbar in two ways:

    • Connect your charger and the lightbar will automatically light up
    • Put your Pixel C to sleep or place the Pixel C face down on the keyboard

    The color of the lightbar on top of your Pixel C changes depending on how much life is left in the battery:

    Color Status
    Green Battery is fully charged.
    Yellow The number of yellow bars indicates how much power is left. More bars means the battery has more charge in it.
    Red Battery is low.
    Blinking Battery is charging.
    Off Battery is drained.

    Note: When your Pixel C is plugged in, the lightbar only turns on when the device is awake to save power while charging. When you tap the lightbar twice with two fingers or start using your Pixel C again, the lightbar will turn back on.

    Troubleshoot problems

    The connector on my adaptor or Pixel C is damaged
    If the charge connector on your device or on the power adapter is damaged, don't plug it in, as it could permanently damage the device or cause electric shock. Reach out to a Google support specialist for help.
    My Pixel C won't charge or turn on

    If your Pixel C is turned on but won't charge

    If you're using the power adapter that came with your Pixel C but it isn't charging, you might need to reset it:

    1. Unplug your charger from your device and then from the wall.
    2. Wait a few seconds, then plug it into the wall and then your device.
    3. Check the lightbar or the battery icon to see remaining battery life.

    If the lightbar doesn't light up or the battery icon doesn't show that your device is charging, your charger might not be working and you should reach out to a Google support specialist.

    If your Pixel C won't turn on and the lightbar doesn't light up when your charger is plugged in

    1. Unplug your charger from your device and then from the wall.
    2. Press the Power button for about 15 seconds.
    3. Your device should turn on. If it doesn't, move to the next step.
    4. Plug your charger back into the wall and then to your Pixel C.
    5. Press and hold the Volume up, Volume down, and Power button with one hand.
    6. While the buttons are pressed, unplug the charger from your Pixel C.
    7. Release the buttons.
    8. Wait about 30 seconds then plug the charger back to your Pixel C. The lightbar should light up and your Pixel C should start charging.
    9. Wait about 5 minutes to let the device charge.
    10. Touch and hold the Power button for about 3 seconds.
    11. Your Pixel C should turn on and the lightbar should light up.

    If you're still having problems, you should reach out to a Google support specialist.

    I’m using a charger with a USB Type-C to Type-A adaptor and my Pixel C won’t charge

    You can charge your Pixel C using most USB Type-A ports or USB Type-A chargers with a Type-C to Type-A adapter cable.

    However, these chargers may give less power to your Pixel C and take longer to charge than the original charger.

    We recommend using the charger that came with your Pixel C. If you lost it or want a second one, you can order a new one from the Google Store.

    * Battery life may vary upon usage and other conditions.

    Need help with your apps, settings, or Home screen? Learn more about Android on your Pixel C in the Pixel Phone Help Center.
  7. Reset your Pixel C to factory settings

    You can remove data from your Pixel C by resetting it to factory settings.

    Important: By performing a factory data reset, all data will be erased from the device. While any data stored in your Google Account will be restored, all apps and their associated data will be uninstalled. Make sure you backup your data before you do a factory data reset.

    Before you start

    Backup your data

    Make sure that your photos, files, and other data on your device are backed up before you reset your device. Learn more about backing up your data.

    Plug your device into a power source

    Erasing your data may take some time, so make sure that you plug your device into a power source before you start.

    Reset your device

    1. Open your device's Settings app Settings.
    2. Under "Personal," tap Backup & reset.
    3. Tap Factory data reset and then Reset tablet. If you have a screen lock, you'll need to enter your pattern, PIN, or password.
    4. When prompted, tap Erase everything to erase all data from your device's internal storage.
    5. When your device has finished erasing, select the option to reboot your device.

    When you're done, follow these steps to restore your data.

    Need help?

    Reach out to a Google support specialist.

  8. Pixel C Consumer Limited Warranty

    Australia and New Zealand 

    This Limited Warranty applies if you are a consumer and you purchased your device in Australia or New Zealand

    If you purchased your Pixel C and Pixel C Keyboard (each a “device”) in Australia, the following applies to your device:

    Your device comes with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the device repaired or replaced if the device fails to be of acceptable quality and the failure does not amount to a major failure. In addition to all applicable guarantees, Google offers this Limited Warranty.

    If you purchased your device in New Zealand, the following applies to your device:
    If you are entitled to the benefit of the Consumer Guarantees Act 1993 (CGA), your device comes with guarantees that cannot be excluded under the New Zealand Consumer Law. Where these guarantees operate and the problem with the device cannot be fixed or is of "substantial character" within the meaning of the CGA, then you are entitled to a replacement or refund or compensation for any drop in the value of the device. In addition to these remedies you may claim for any reasonably foreseeable loss (other than loss or damage through reduction of value of the goods) that results from the initial problem. If the problem with the device can be fixed, then you may either be entitled to have device repaired or replaced or, in certain circumstances, the purchases price of device refunded. In addition to any applicable guarantees, Google offers this Limited Warranty.

    If you purchased your device in Australia or New Zealand, here’s where we tell you what’s covered in your warranty and what’s not - good stuff, and important too. Don’t worry, we’ll make this as fast and enjoyable as possible.

    Use it as any normal human being would.

    Google warrants your device against defects in materials and workmanship under normal use in accordance with Google’s published user documentation for one year from the date that you bought it, in its original packaging, from Google or its authorised reseller (“Limited Warranty”). Avoid participating in extreme athletic events while simultaneously using your device.

    It matters where you bought it.

    This Limited Warranty is only valid and enforceable in locations where the device is sold and will apply only if you purchased your device from Google or its authorised resellers.

    We cover a lot, but here’s what’s not covered.

    This Limited Warranty only applies to the hardware components (and not any software elements) of the device and does not apply to damage caused by normal wear and tear, accidents, misuse (including failure to follow product documentation), neglect, disassembly, alterations, servicing other than by Google authorised technicians and external causes such as, but not limited to, water damage, extreme thermal or environmental conditions.

    We’re not perfect, but we try very, very hard.

    This Limited Warranty does not guarantee that use of the device will be uninterrupted or error-free.
    Warranty remedy (what to do if something does go wrong with your device).
    If a defect arises and you return your device during the one-year Limited Warranty period, Google will, at its sole discretion and to the extent permitted by law, either repair your device using new or refurbished parts, replace your device with a new or refurbished device functionally at least equivalent to yours, or accept the return of the device in exchange for a refund of the purchase price that you paid for your device. If Google repairs or replaces your device, the repaired or replaced device will continue to be warranted for the remaining time of the original warranty period. All returned device and/or parts for which you have received a replacement will become the property of Google. Nothing in this Limited Warranty will reduce or otherwise affect your statutory rights in relation to the device.

    To make a claim under the Limited Warranty, please:

    1. Contact the support team at 1800093181 (for Australia), 1800448099 (for New Zealand) or at pixel.google.com/c-support to register your claim and provide the details to enable Google to assess the claim.
    2. Provide or make the device available to Google as agreed with Google. If you are required to return the device, Google will provide details of the service centre to you. If service is on-site or in-home pick-up service, Google or its agents will contact you to make arrangements.
    3. We’ll need your name, contact information and the serial number of your device. In certain situations, we might also ask you to provide a purchase receipt. 

    Please refer to the Privacy Policy for more information on how we handle that data, at google.com/privacy. It is your responsibility to backup all data prior to returning the device under this Limited Warranty.

    Included in this Limited Warranty for Australia and New Zealand is an in-home pick-up service for products.
    The device will be at your risk whilst in transit to and from the authorised service centre, unless transported by Google or its authorised representatives, so don’t just hand it over to anyone.
    Google and its authorised service centres may seek reimbursement of any costs incurred by them if the device is found to be in good working order.

    The device comes with guarantees that cannot be excluded under Australian Consumer Law (if you purchased the device in Australia) and New Zealand Consumer Law (if you purchased the device in New Zealand). You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. 

    And here’s the all-caps part, so pay attention.

    HOWEVER, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LIMITED WARRANTY WRITTEN ABOVE IS THE ONLY EXPRESS WARRANTY GOOGLE PROVIDES FOR THE DEVICE, AND THE ABOVE REMEDY IS YOUR SOLE REMEDY AND GOOGLE EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, GUARANTEES AND CONDITIONS OF ANY KIND, WHETHER STATUTORY OR IMPLIED, ARISING FROM COURSE OF CONDUCT OR OTHERWISE, REGARDING THE DEVICE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT ARE LIMITED IN DURATION TO THE ONE-YEAR PERIOD OF THE EXPRESS WARRANTY ABOVE.

    Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. 

    OK. We’re more than halfway finished. You are now officially among the .00001% who make it this far.

    As a consumer, you have certain rights under consumer protection legislation, including the Australian Consumer Law (if you purchased the device in Australia) and New Zealand Consumer Law (if you purchased the device in New Zealand) (“Consumer Rights”), which cannot be excluded or limited by Google. Your Consumer Rights may include statutory guarantees or other non-excludable protections. Nothing in this Limited Warranty is intended to exclude, restrict or modify your Consumer Rights.
    YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOOGLE AND ITS SUBSIDIARIES AND AFFILIATES (COLLECTIVELY, “GOOGLE PARTIES”) SHALL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY (WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE) OR FAILURE OF ANY WARRANTY OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT MAY BE INCURRED BY YOU IN CONNECTION WITH THE DEVICE OR THESE TERMS, INCLUDING ANY LOSS OF DATA, WHETHER OR NOT A GOOGLE PARTY OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING. YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE GOOGLE PARTIES’ TOTAL LIABILITY IN CONNECTION WITH THE DEVICE OR THIS LIMITED WARRANTY WILL NOT EXCEED THE AMOUNT THAT YOU ACTUALLY PAID GOOGLE FOR THE DEVICE.
    No employee or representative of Google or its affiliates or any third party is authorised to make any modification, extension or addition to this Limited Warranty. If any term of this Limited Warranty is held to be illegal or unenforceable, the remaining terms of this Limited Warranty will remain in full force and effect.

    One...more...sentence...

    This Limited Warranty is given by Google Inc., whose registered address is at 1600 Amphitheatre Parkway, Mountain View, CA, USA, 94043, and it gives you specific legal rights. You may have other rights, which vary from State to State.

    And that’s it. Thanks for reading; your attention to detail has not gone unnoticed. Now go and enjoy your new device.

    Canada

    This Limited Warranty applies if you are a consumer and you purchased your device in Canada.

    Here’s where we tell you what’s covered in your warranty and what’s not – good stuff, and important too. Don’t worry, we’ll make this as fast and enjoyable as possible.

    Use it as any normal human being would.                                                          

    Google warrants your Pixel C, Pixel C Keyboard and Pixel C Folio Keyboard (each a “device”) against defects in materials and workmanship under normal use in accordance with Google’s published user documentation for one year from the date that you bought it, in its original packaging, from Google or its authorized reseller (“Limited Warranty”). Avoid participating in extreme athletic events while simultaneously using your device.

    It matters where you bought it.

    This Limited Warranty is only valid and enforceable in locations the device is sold and will apply only if you purchased your device from Google or its authorized resellers.

    We cover a lot, but here’s what’s not covered.

    This Limited Warranty only applies to the hardware components (and not any software elements) of the device and does not apply to damage caused by normal wear and tear, accidents, misuse (including failure to follow product documentation), neglect, disassembly, alterations, servicing other than by Google authorized technicians, and external causes such as but not limited to water damage, extreme thermal or environmental conditions.

    We’re not perfect, but we try very, very hard.                                                                                          

    This Limited Warranty does not guarantee that use of the device will be uninterrupted or error-free.
    Warranty remedy (what to do if something does go wrong with your device). If a defect arises and you return your device during the one-year Limited Warranty period, Google will, at its sole discretion and to the extent permitted by law, either repair your device using new or refurbished parts, replace your device with a new or refurbished device functionally at least equivalent to yours, or accept the return of the device in exchange for a refund of the purchase price you paid for your device. If Google repairs or replaces your device, the repaired or replaced device will continue to be warranted for the remaining time of the original warranty period. All returned device and/or parts for which you have received a replacement will become the property of Google. Nothing in this Limited Warranty will reduce or otherwise affect your statutory rights in relation to the device.         

    To make a claim under this Limited Warranty, reach out to a Google support specialist..

    We’ll need your name, contact information and the serial number of your device. In certain situations, you might have to provide a purchase receipt. Please refer to the Privacy Policy for more information on how we handle that data, at google.com/privacy. It is your responsibility to backup all data prior to returning the device under this Limited Warranty.

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LIMITED WARRANTY WRITTEN ABOVE IS THE ONLY EXPRESS WARRANTY GOOGLE PROVIDES FOR THE DEVICE, AND THE ABOVE REMEDY IS YOUR SOLE REMEDY. GOOGLE EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER STATUTORY OR IMPLIED, ARISING FROM COURSE OF CONDUCT OR OTHERWISE, REGARDING THE DEVICE, EXCEPT THAT ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT ARE LIMITED IN DURATION TO THE ONE-YEAR PERIOD OF THE EXPRESS WARRANTY ABOVE. SERIOUSLY, WE MEAN IT. THAT’S WHY THIS PART IS IN ALL CAPS.

    Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

    Ok. We’re more than halfway done. You are now officially among the .00001% who make it this far.

    YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOOGLE AND ITS SUBSIDIARIES AND AFFILIATES (COLLECTIVELY, “GOOGLE PARTIES”) SHALL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY (WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE) OR FAILURE OF ANY WARRANTY OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT MAY BE INCURRED BY YOU IN CONNECTION WITH THE DEVICE OR THESE TERMS, INCLUDING ANY LOSS OF DATA, WHETHER OR NOT A GOOGLE PARTY OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING. YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE GOOGLE PARTIES’ TOTAL LIABILITY IN CONNECTION WITH THE DEVICE OR THIS LIMITED WARRANTY WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID GOOGLE FOR THE DEVICE.

    Some jurisdictions do not allow the exclusion of incidental or consequential damages, so the above limitation may not apply to you.

    No employee or representative of Google or its affiliates or any third party is authorized to make any modification, extension or addition to this Limited Warranty. If any term of this Limited Warranty is held to be illegal or unenforceable, the remaining terms of this Limited Warranty will remain in full force and effect.

    One...more...sentence...

    This Limited Warranty is given by Google Inc., whose registered address is at 1600 Amphitheatre Parkway, Mountain View, CA, USA, 94043, and it gives you specific legal rights. You may have other rights, which vary from jurisdiction to jurisdiction.

    And, that’s it. Thanks for reading; your attention to detail has not gone unnoticed. Now go enjoy your new device. 

    EU, EEA and Switzerland

    This Limited Warranty applies if you are a consumer and you purchased your device in any Member State of the European Union, European Economic Area or in Switzerland.

    Here’s where we tell you what’s covered in your warranty and what’s not – good stuff and important too. Don’t worry, we’ll make this as fast and enjoyable as possible.

    Your full attention please.

    The Limited Warranty is a voluntary manufacturer’s warranty. It provides rights separate to rights provided by statutory warranty law. Those statutory warranty rights are not restricted by this Limited Warranty.  As such, the Limited Warranty benefits are in addition to, and not instead of, your statutory warranty rights. If the device is defective you may have statutory rights, in particular repair or replacement of the defective device, or alternatively, in some cases, a price reduction or the right to cancel the contract and make a claim for damages or expenses. You have the choice of making a claim under statutory warranty law or under this Limited Warranty.

    Use it as any normal human being would.                                                                                   

    Google warrants that the Pixel C, Pixel C Keyboard and the Pixel C Folio Keyboard (each a “device”) will be free from defects in materials and workmanship under normal use as described in the user guide for two years from the date of original purchase by you anywhere in the EEA and Switzerland (“Limited Warranty”) – though it actually isn’t all that limited, when you start to think about it.

    It matters where you bought it.                                                                                    

    This Limited Warranty is only valid and enforceable in the EU, EEA and Switzerland and will apply only if you have purchased your device from Google or its authorised resellers. This Limited Warranty can be redeemed anywhere in the EU, EEA and Switzerland.  

    We cover a lot, but here’s what’s not covered.

    This Limited Warranty only applies to hardware components (and not to any software elements) of the device and does not apply to damage caused by normal wear and tear, accidents, misuse (including failure to follow product documentation), neglect, disassembly, alterations and external causes, such as, but not limited to, extreme thermal or environmental conditions. So if you’re having any problems with your device, or even if you’re not, visit pixel.google.com/c-support. We’ll be more than happy to help you work out what the issue is.

    We’re not perfect, but we try very, very hard.                                                                                                             

    This Limited Warranty does not guarantee that use of the device will be uninterrupted or error-free.
    Warranty remedy (what to do if something does go wrong with your device).
    If a defect arises and you return your device during the one-year Limited Warranty period, Google will, at its sole discretion and to the extent permitted by law, either repair your device using new or refurbished parts, replace your device with a new or refurbished device functionally at least equivalent to yours, or accept the return of the device in exchange for a refund of the purchase price that you paid for your device. If Google repairs or replaces your device, the repaired or replaced device will continue to be warranted for the remaining time of the original warranty period. All returned device and/or parts for which you have received a replacement will become the property of Google. Nothing in this Limited Warranty will reduce or otherwise affect your statutory rights in relation to the device.

    To make a claim under the Limited Warranty, reach out to a Google support specialist.

    We’ll need your name, contact information and the serial number of your device. You will need to provide a purchase receipt. Please refer to the Privacy Policy for more information on how we handle that data, at google.com/privacy. It is your responsibility to backup all data prior to returning the device under this Limited Warranty.

    No employee or representative of Google or its affiliates or any third party is authorised to make any modification, extension or addition to this Limited Warranty. If any term of this Limited Warranty is held to be illegal or unenforceable, the remaining terms of this Limited Warranty will remain in full force and effect.

    If you purchased your device in any of the following countries, then the following additional terms may apply:

    Where purchased in France:

    Notwithstanding this Limited Warranty, Google remains in any event liable with respect to the applicable legal warranty, and in particular Google is liable for (i) any lack of conformity as set out under articles L. 211-4 and seq. of the French Consumer Code and (ii) any hidden defects as set out under articles 1641 and seq. of the French Civil Code.
    (i) With respect to the warranty of conformity, pursuant to article L. 211-4 of the French Consumer Code: “The seller is required to deliver a product which conforms to the contract and is held liable for any lack of conformity which exists upon delivery.  It is also held liable for any lack of conformity caused by the packaging or the assembly instructions, or the installation if it assumed responsibility or had it carried out under his responsibility”.
    According to article L. 211-5 of the French Consumer Code: “To conform to the contract, the product must:
    1. Be suitable for the purpose usually associated with such a product and, if applicable:
    – correspond to the description given by the seller and have the features that the seller presented to the buyer in the form of a sample or model;
    – have the features that a buyer might reasonably expect it to have considering the public statements made by the seller, the manufacturer or its representative, including advertising and labelling; or
    2. Have the features defined by mutual agreement between the parties or be suitable for any special requirement of the buyer which was made known to the seller and which the latter agreed to”.
    According to Article L. 211-12 of the French Consumer Code: “Action resulting from lack of conformity lapses two years after delivery of the product”.
    (ii) With respect to the warranty against hidden defects, pursuant to article 1641 of the French Civil Code: “A seller is bound to a warranty on account of the hidden defects of the product sold which render it unfit for the use for which it was intended, or which so impair such use that the buyer would not have acquired it, or would only have given a lesser price for it, had he/she known of them”. According to article 1648, paragraph 1 of the French Civil Code: "The action resulting from hidden defects must be brought by the purchaser within two years after the discovery of the defect".

    Where purchased in Denmark:

    If Google replaces the device, a new warranty period of two years will apply from the date of the replacement.

    Where purchased in Norway:

    You will be entitled to the statutory warranties granted to consumers pursuant to the Consumer Purchases Act (LOV-2002-06-21-34) chapter 6. The statutory warranty covers the entire device. The statutory warranty expires two years after the date of purchase of the device and may be exercised within two months from discovery of the relevant defect.

    One...more...sentence...

    This Limited Warranty is given by Google Inc., whose registered address is at 1600 Amphitheatre Parkway, Mountain View, CA, USA, 94043, and it gives you specific legal rights. You may have other rights, which vary from country to country.

    And, that’s it. Thanks for reading; your attention to detail has not gone unnoticed. Now go and enjoy your new device.

    Hong Kong

    This Limited Warranty applies if you are a consumer and you purchased your device in Hong Kong.

    Here’s where we tell you what’s covered in your warranty and what’s not – good stuff, and important too. Don’t worry, we’ll make this as fast and enjoyable as possible.

    Use it as any normal human being would.                                                          

    Google warrants your Pixel C and Pixel C Keyboard (each a “device”) against defects in materials and workmanship under normal use in accordance with Google’s published user documentation for one year from the date that you bought it, in its original packaging, from Google or its authorized reseller (“Limited Warranty”). Avoid participating in extreme athletic events while simultaneously using your device.

    It matters where you bought it.

    This Limited Warranty is only valid and enforceable in locations the device is sold and will apply only if you purchased your device from Google or its authorized resellers.

    We cover a lot, but here’s what’s not covered.

    This Limited Warranty only applies to the hardware components (and not any software elements) of the device and does not apply to damage caused by normal wear and tear, accidents, misuse (including failure to follow product documentation), neglect, disassembly, alterations, servicing other than by Google authorized technicians, and external causes such as but not limited to water damage, extreme thermal or environmental conditions.

    We’re not perfect, but we try very, very hard.                                                                                          

    This Limited Warranty does not guarantee that use of the device will be uninterrupted or error-free.
    Warranty remedy (what to do if something does go wrong with your device).
    If a defect arises and you return your device during the one-year Limited Warranty period, Google will, at its sole discretion and to the extent permitted by law, either repair your device using new or refurbished parts, replace your device with a new or refurbished device functionally at least equivalent to yours, or accept the return of the device in exchange for a refund of the purchase price you paid for your device. If Google repairs or replaces your device, the repaired or replaced device will continue to be warranted for the remaining time of the original warranty period. All returned device and/or parts for which you have received a replacement will become the property of Google. Nothing in this Limited Warranty will reduce or otherwise affect your statutory rights in relation to the device.         
    To make a claim under this Limited Warranty, please contact pixel.google.com/c-support.
    We’ll need your name, contact information and the serial number of your device. In certain situations, you might have to provide a purchase receipt. Please refer to the Privacy Policy for more information on how we handle that data, at google.com/privacy. It is your responsibility to backup all data prior to returning the device under this Limited Warranty.

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LIMITED WARRANTY WRITTEN ABOVE IS THE ONLY EXPRESS WARRANTY GOOGLE PROVIDES FOR THE DEVICE, AND THE ABOVE REMEDY IS YOUR SOLE REMEDY. GOOGLE EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER STATUTORY OR IMPLIED, ARISING FROM COURSE OF CONDUCT OR OTHERWISE, REGARDING THE DEVICE, EXCEPT THAT ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT ARE LIMITED IN DURATION TO THE ONE-YEAR PERIOD OF THE EXPRESS WARRANTY ABOVE. SERIOUSLY, WE MEAN IT. THAT’S WHY THIS PART IS IN ALL CAPS.
    Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

    Ok. We’re more than halfway done. You are now officially among the .00001% who make it this far.

    YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOOGLE AND ITS SUBSIDIARIES AND AFFILIATES (COLLECTIVELY, “GOOGLE PARTIES”) SHALL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY (WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE) OR FAILURE OF ANY WARRANTY OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT MAY BE INCURRED BY YOU IN CONNECTION WITH THE DEVICE OR THESE TERMS, INCLUDING ANY LOSS OF DATA, WHETHER OR NOT A GOOGLE PARTY OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING. YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE GOOGLE PARTIES’ TOTAL LIABILITY IN CONNECTION WITH THE DEVICE OR THIS LIMITED WARRANTY WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID GOOGLE FOR THE DEVICE.

    Some jurisdictions do not allow the exclusion of incidental or consequential damages, so the above limitation may not apply to you.

    No employee or representative of Google or its affiliates or any third party is authorized to make any modification, extension or addition to this Limited Warranty. If any term of this Limited Warranty is held to be illegal or unenforceable, the remaining terms of this Limited Warranty will remain in full force and effect.

    One...more...sentence...

    This Limited Warranty is given by Google Inc., whose registered address is at 1600 Amphitheatre Parkway, Mountain View, CA, USA, 94043, and it gives you specific legal rights. You may have other rights, which vary from jurisdiction to jurisdiction.

    And, that’s it. Thanks for reading; your attention to detail has not gone unnoticed. Now go enjoy your new device.

    USA

    This Limited Warranty applies if you are a consumer and you purchased your device in the USA.

    Here’s where we tell you what’s covered in your warranty and what’s not – good stuff, and important too. Don’t worry, we’ll make this as fast and enjoyable as possible.

    Use it as any normal human being would.                                                          

    Google warrants your Pixel C, Pixel C Keyboard and Pixel C Folio Keyboard (each a “device”) against defects in materials and workmanship under normal use in accordance with Google’s published user documentation for one year from the date that you bought it, in its original packaging, from Google or its authorized reseller (“Limited Warranty”). Avoid participating in extreme athletic events while simultaneously using your device.

    It matters where you bought it.

    This Limited Warranty is only valid and enforceable in locations the device is sold and will apply only if you purchased your device from Google or its authorized resellers.

    We cover a lot, but here’s what’s not covered.

    This Limited Warranty only applies to the hardware components (and not any software elements) of the device and does not apply to damage caused by normal wear and tear, accidents, misuse (including failure to follow product documentation), neglect, disassembly, alterations, servicing other than by Google authorized technicians, and external causes such as but not limited to water damage, extreme thermal or environmental conditions.

    We’re not perfect, but we try very, very hard.                                                                                          

    This Limited Warranty does not guarantee that use of the device will be uninterrupted or error-free.

    Warranty remedy (what to do if something does go wrong with your device).

    If a defect arises and you return your device during the one-year Limited Warranty period, Google will, at its sole discretion and to the extent permitted by law, either repair your device using new or refurbished parts, replace your device with a new or refurbished device functionally at least equivalent to yours, or accept the return of the device in exchange for a refund of the purchase price you paid for your device. If Google repairs or replaces your device, the repaired or replaced device will continue to be warranted for the remaining time of the original warranty period. All returned device and/or parts for which you have received a replacement will become the property of Google. Nothing in this Limited Warranty will reduce or otherwise affect your statutory rights in relation to the device.         

    To make a claim under this Limited Warranty, reach out to a Google support specialist.

    We’ll need your name, contact information and the serial number of your device. In certain situations, you might have to provide a purchase receipt. Please refer to the Privacy Policy for more information on how we handle that data, at google.com/privacy. It is your responsibility to backup all data prior to returning the device under this Limited Warranty.

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LIMITED WARRANTY WRITTEN ABOVE IS THE ONLY EXPRESS WARRANTY Google PROVIDES FOR THE DEVICE, AND THE ABOVE REMEDY IS YOUR SOLE REMEDY. Google EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER STATUTORY OR IMPLIED, ARISING FROM COURSE OF CONDUCT OR OTHERWISE, REGARDING THE DEVICE, EXCEPT THAT ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT ARE LIMITED IN DURATION TO THE ONE-YEAR PERIOD OF THE EXPRESS WARRANTY ABOVE. SERIOUSLY, WE MEAN IT. THAT’S WHY THIS PART IS IN ALL CAPS.

    Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

    Ok. We’re more than halfway done. You are now officially among the .00001% who make it this far.

    YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOOGLE AND ITS SUBSIDIARIES AND AFFILIATES (COLLECTIVELY, “GOOGLE PARTIES”) SHALL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY (WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE) OR FAILURE OF ANY WARRANTY OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT MAY BE INCURRED BY YOU IN CONNECTION WITH THE DEVICE OR THESE TERMS, INCLUDING ANY LOSS OF DATA, WHETHER OR NOT A GOOGLE PARTY OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING. YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE GOOGLE PARTIES’ TOTAL LIABILITY IN CONNECTION WITH THE DEVICE OR THIS LIMITED WARRANTY WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID GOOGLE FOR THE DEVICE.

    Some States do not allow the exclusion of incidental or consequential damages, so the above limitation may not apply to you.

    No employee or representative of Google or its affiliates or any third party is authorized to make any modification, extension or addition to this Limited Warranty. If any term of this Limited Warranty is held to be illegal or unenforceable, the remaining terms of this Limited Warranty will remain in full force and effect.

    One...more...sentence...

    This Limited Warranty is given by Google Inc., whose registered address is at 1600 Amphitheatre Parkway, Mountain View, CA, USA, 94043, and it gives you specific legal rights. You may have other rights, which vary from State to State.

    And, that’s it. Thanks for reading; your attention to detail has not gone unnoticed. Now go enjoy your new device. 

     

  9. Check & update your Android version

    You can see your Pixel C's Android version number and security update level in your Settings app. You'll get notifications when updates are available for you. You can also check for updates.

    See which Android version you have

    1. Open your device's Settings app Settings app.
    2. Near the bottom, tap System and then About phone or About tablet.
    3. Scroll down to "Android version" and "Android security patch level."

    Get the latest Android updates

    When you get an update notification, open it and tap the update action.

    If you cleared your notification or your device has been offline:

    1. Open your device's Settings app Settings app.
    2. Near the bottom, tap System and then System update. (If needed, first tap About phone or About tablet.)
    3. You'll see your update status. Follow any on-screen steps.

    Fix an updating issue

    When updates become active

    Your Pixel C installs downloaded Android updates in the background. The installed updates become active the next time that you restart your device.

    Your device automatically restarts while it installs downloaded Android updates. The updates become active when installation finishes.

    Not enough space available

    If you see a "not enough space available" notification,  learn how to Free up storage.

    An update didn't download

    Let the update automatically try again

    If an update doesn't download, your device will automatically try again over the next few days.

    • When the update is available again, you'll get a notification. Open the notification and tap the update action.
    • If you need to manually check for the update from your Settings app, wait to check until at least 24 hours after the time that the update didn't download.

    Update Android version for security updates

    To get the latest security update available for your device, make sure that you have the latest Android version available for your device.

    When you'll get Android updates

    Android version updates

    Pixel C devices stopped receiving Android version updates in 2018.

    Security updates

    Your Pixel C gets updates for security issues documented in our Public Android Security Bulletins.

    Note: Your Pixel C will get applicable security updates until June 2019. After that, we can't guarantee more updates.

    Telephone or online support

    Pixel C devices get telephone or online support for at least as long as they get security updates. After that, we can't guarantee continued support.