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Unable to reclaim storage space in google account even after deleting 3 GB data in google photos 2 Recommended Answers 56 Replies 398 Upvotes
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I have spent 4 days trying to empty my google photos account because I Was going to end my paid subscription plan. However even after removing 3 GB worth data from my google photos both from android app as well as web browser, the size remains FIXED! I have emptied the bin over various album delete iterations in the hope that the size will budge a little but NOTHING. I have waited over 48 hours. NOTHING. Meanwhile  my paid subscription expired and now I have more data than my storage. HOW am I supposed to reduce usage in a folder that has nothing left to remove and reduce?!!  Soon my mails will stop working!

Asking google one tech support didnt help. How do I get my usage to be counted as per what it is?

Someone please tell me how to fix this.

PS. 1. All images are in original quality and not "high quality" . I know latter  does not count towards usage.
2. I transferred images to a partner account and through sharing. Previously I had confirmed that that does NOT make any difference to storage in primary account  - both accounts have independent storage and the space reduces independently on deleting data.
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Please look at Storage and do report the 3 numbers to us.
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Done several times. Already mentioned in my post.
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Here's the storage screenshot. Google Photos is stuck at 12.94 since 3 days now. Even though I've deleted several "original quality" images. I'm out of space since I only have 17 gb in my account. 
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Thanks for the number because they immediately make clear what you did wrong: never cleaned-up Gmail for years. Gmail is very consuming because I now have everything cleaned-up before 2018 and I still have 4 GB
Go to https://mail.google.com/mail in your desktop browser, select All mail in the left column and go to the oldest 50 right-up. Then select and delete 50 etc. etc. until Januar 1, 2018 or even more recent. 
Thereafter empty the Gmail-trash (also in the left column). 
Ready. 

Foto Photos you have to take a decision: if you persists on original quality without paying, you must download every week from https://photos.google.com to your computer and thereafter apply Recover storage on https://photos.google.com/settings to compress the content at Google to zero usage. 

Then you safe forever without painfull deletions again and again. Because High Quality on the web is good for all normal applications because you now have the originals on disc for top applications (if ever needed). 

That's all I can advice. 
Not funny, but its is all for free you know.
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Hi Guys,
 
This worked for me and my storage came down from 15 GB to 4GB and now I am also able to receive emails.
 
So here are the steps that I followed:
 
1. Deleted all promotional emails in bulk (Under promotion tab)
2. Deleted all social emails in bulk
This helped me reduce 500 mb space.
3. Then go to https://photos.google.com/settings and click on the recover storage button near the Buy button.
 
Post recovery, the storage was reduced to 4GB. :)
 
Hope this will work for you as well.
 
Regards,
Shadab Khan
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