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Why I can't add photo in album.it shown couldn't update album.Even I use "+" or select multiple 0 Recommended Answers 35 Replies 327 Upvotes
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Adding photos to album
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Hi there, 

Thanks for posting in the Google Photos Help Forum.

I do understand the inconvenience as you're unable to add photos in the album from your Google Photos in an Android device. Therefore, I recommend trying the steps below in sequence, this may help in fixing the issue:
  • Make sure your device is up-to-date.
  • Make sure the App is up-to-date.
  • Try restarting the App through the following steps:
    • Go to your App Settings.
    • Click stop on the afflicted App with the Force Stop button.
    • Wait a few seconds to make sure the App has stopped processing, and then attempt to re-start it.
  • Close the background running apps through the following steps:
    • Go to your App Settings.
    • Display the Active Apps on your device.
    • Select the App you wish to close and Force Stop it.
    • Repeat this step with all active Apps.
  • Try clearing your App cache through the following steps:
    • Tap the system Settings tab on the main screen of your device.
    • Tap the General section of settings that is on the far right.
    • Tap Storage in the General tab.
    • Clear the cache data once storage calculates the data.
    • Back out of the storage section. 
    • Tap Applications and find the application in question.
    • Tap the application and clear the cache (if available).
    • Clear the data for the application if there is no cache to clear.
    • Exit the settings screen and restart the device.
Let me know if this helps.

Best,
Emma
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It didn't work. It has been getting worse over the last couple of months. Only letting you transfer 3 or 4 pictures then stop. Now it wont transfer any
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It didn't work for me either!!
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Still doesn’t work
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I can only add info on some of the photos, some I cannot add any information.
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I have same problem too!I'm using the newest Google photo app on my pixel.But I can't add local photo to album(cloud photo have no problem), and have a error tips: couldn't update album
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Same issue here on my Nokia 6.1 plus (Android Pie)
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Same problem here on my galaxy s8.  It's really making me mad. I really just want to make an album to document my first pregnancy.
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Same here. Really bad service.
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I am facing the same problem. Have Nokia 6.1 plus running Android 10.
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