Make & receive phone calls

You can make phone calls from these apps:

  • Phone app phone
  • Contacts app Contacts app
  • Other apps or widgets that show your contacts

Wherever you see a phone number, you can usually tap it to dial. You may be able to tap underlined phone numbers in Google Chrome to copy the number to the dial pad.

Note: Some of these steps only work on Android 6.0 and up. Learn how to check your Android version.

Tap here to see an interactive tutorial

Making a phone call

  1. Open your device's Phone app phone.
  2. Pick who to call:
    • To enter a number, tap Dial pad Keypad.
    • To pick a saved contact, tap Contacts Contacts. We may show you suggested contacts to call based on your call history.
    • To pick from numbers that you’ve recently called, tap Recents Recent.
    • To pick from contacts saved to speed dial, tap Speed dial Speed dial.
  3. Tap Call phone.
  4. When you’ve finished with the call, tap End call end button . If your call is minimised, drag the call bubble to the bottom right of the screen.

With some operators and devices, you can also make video calls or RTT calls. Find out how to make video calls or RTT calls.

Answer or reject a phone call

When you get a phone call, you’ll see the caller’s number, if it’s available. You may also see contact or caller ID information.

  • To answer the call, swipe the white circle to the top of the screen when your phone is locked, or tap Answer.
  • To reject the call, swipe the white circle to the bottom of the screen when your phone is locked, or tap Dismiss.
  • To reject the call and send a text message to the caller, swipe up from the Message icon New message. 

If you’ve set up a voice mailbox, rejected callers can leave a message. Answering a call while on another call will put the current call on hold.

Use phone call options

While a call is in progress:

  • To bring up the keypad, tap Dial pad Keypad.
  • To switch between the earpiece, speakerphone or any connected Bluetooth headset, tap Speaker Speaker.
  • To mute or unmute your microphone, tap Mute Mute.
  • To pause a conversation without hanging up, tap Hold Hold. To pick up the call again, tap Hold again.
  • To switch between current calls, tap Switch Switch. Other callers will be put on hold.
  • To merge current calls into one conference call, tap Call merge Call merge.
  • To minimise the call, tap Home Home. If you don't see Home, tap Home.
    • To move the call bubble, drag it.
    • To hide the call bubble, drag it down to 'Hide' at the bottom of the screen.

With some operators and devices, you can also switch to a video call. Tap Video call Video call.