Verify your business with video verification

To increase your daily and monthly transaction limit and unlock rewards, verify your business. This process takes less than 10 minutes. Video verification is similar to Know Your Customer (KYC) verification process.

Video verification requirements

To fully verify your business, you need to:

  • Make sure you’re at your business location.
  • Bring your original PAN card. A photocopy isn't accepted.
  • Have a good internet connection to talk with our agent on a video call.

Video Verification Requirements on Google Pay for Business

Verify your business

Important: The video call is not recorded. All information you give during the video call is secured as per our Google Privacy Policy.

How to video verify on Google Pay for Business

Set up video verification

  1. Open Google Pay for Business Google Pay.
  2. Go to the video verification screen.
    Screenshot of the Google Pay for Business verification screen
  1. Tap Start call on Google Meet. Install the Google Meet app if you don’t have it.
    1. Tap Open and then Install.
    2. Once Google Meet is installed, tap Open.
    3. Continue with your email ID.
      Screenshot of sign in window in Google Meet
    4. You can either add your phone number or tap Not now.
      Screenshot of a prompt in Google Meet to add your phone number
    5. To make video calls, allow Google Meet to access your microphone and camera. Tap Give access and then Allow.
    6. On the top left, tap Menu  and then Settings and then Add calling.
      • To confirm, tap Add calling.
        Screenshot of Add calling
  2. On the Google Pay for Business app, return to the video verification screen.
  3. Tap Start call on Google Meet.
    1. Share your registered mobile number and name with our agent.
    2. Show your original PAN card using your back camera.
    3. Show your store location and display board with your business name.

Tips:

  • Your verification video call starts on the Google Meet app.
  • Video verification support is available from 9 AM to 6 PM IST.
  • You’ll get a notification about your verification status on Google Pay for Business app in 3 to 4 hours.
  • Have all your documents ready. If you have missing documents, you’ll need to go through video verification again.
Google apps
Main menu
10750992623398533849
true
Search Help Center
true
true
true
true
true
5095468
false
false
false
false