Fix problems receiving money

If you encounter issues receiving money, you may be able to fix it yourself.

How to fix problems

Some transaction issues may be the result of incorrect or unverified payment information. To identify the possible causes for your issue, it’s important to verify your information first.

Verify your information

To verify your payment information, follow these steps:

  1. Make sure that you have an Internet connection.
  2. On your Android device, open the Google Pay for Business app.
  3. Tap Settings.
  4. Tap Bank accounts.
  5. Review your account details. Check your bank account information to make sure it isn’t outdated. If it is, update bank account information.
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