Fix a problem activating the YouTube Nonprofit Program

If you are having a problem activating the YouTube Nonprofit program, you can select your issue below to troubleshoot. If you have an issue with a product that you already activated, go to the product help page

The YouTube channel you submitted does not match your organization
Make sure that you’re submitting your organization’s YouTube channel in your Google for Nonprofits account. If we were unable to determine the relationship between your organization and the YouTube channel submitted we will have sent you an email with next steps.
You don't have a YouTube channel
Your organization needs to have an existing YouTube channel in order to activate the YouTube Nonprofit program. If your organization doesn't have a YouTube channel, you can create one. Once you have a YouTube channel, find your channel ID and use it to activate the YouTube Nonprofit Program.

You don't know where to find your YouTube ID

We need your YouTube channel ID to activate the YouTube Nonprofit program. You can find your channel ID by following the instructions here.

 

Once you've fixed any problems, here's how to re-activate a product.

How to re-activate a product

  1. Sign into Google for Nonprofits using your Google for Nonprofits administrator account.
  2. Locate your organization and click Activate products.
  3. Click Resubmit beneath the appropriate product.
  4. Fill out the information needed and click Activate.
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