Reset your Nexus device to factory settings

Important: By performing a factory data reset, all data will be erased from the device. While any data stored in your Google Account will be restored, all apps and their associated data will be uninstalled. Learn how to back up your data before performing a factory data reset.

You can remove all data from your Nexus device by resetting it to factory settings, or doing a "force reset." There are two ways to reset your device: using the Settings menu or using Recovery mode.

Erase data using the Settings menu

Before you do a factory data reset, understand your options for backing up and restoring your data. Erasing your data may take some time, so make sure that you plug your device in to a power source before you start.

  1. On your mobile device, open the Settings menu .
  2. Under "Personal," touch Backup & reset. You may need to enter your pattern, PIN, or password.
  3. Under "Personal data," touch Factory data reset.
  4. Read the information on the screen and touch Reset phone or Reset tablet.
  5. If you have a screen lock, you'll need to enter your pattern, PIN, or password.
  6. When prompted, touch Erase everything to erase all data from your device's internal storage.
  7. When your device has finished erasing, select the option to reboot your device.

Reset device in Recovery mode

Before you begin

If your device is running Android 5.1 or higher, your device is protected to prevent other people from using it if it's been reset to factory settings. To ensure that it's really you doing the reset, you'll need to enter a Google username and password associated with the device after factory reset. If you don't have this information, you won't be able to finish the setup process and use the device at all after factory reset.

You'll also need to:

To do a factory data reset, select your device from the list below.

Galaxy Nexus

Performing a factory reset may take some time, so make sure that you plug your device in to a power source before you start.

  1. If your phone is on, turn it off.
  2. Press and hold the Volume Down and Volume Up buttons, and then press and hold the Power button at the same time until the phone turns on. You'll see the word "Start" with an arrow around it.
  3. Press the Volume Down button twice to highlight "Recovery mode."
  4. Press the Power button to restart into Recovery mode. You'll see an image of an Android robot with a red exclamation mark and the words "No command."
  5. While holding down the Power button, press and release the Volume Up button once.
  6. Press the Volume Down button three times to highlight "wipe data/factory reset" and press the Power button to select it.
  7. Press the Volume Down button seven times to highlight "Yes - erase all user data" and press the Power button to select it.
  8. After the reset is complete, select the option to reboot your device.

Note: If your phone becomes unresponsive at any point during these steps, you can restart it by holding down the Power button for several seconds.

Nexus 4

Performing a factory reset may take some time, so make sure that you plug your device in to a power source before you start.

  1. If your phone is on, turn it off.
  2. Press and hold the Volume Down button and the Power button at the same time until the device turns on. You'll see the word "Start" with an arrow around it.
  3. Press the Volume Down button twice to highlight "Recovery mode."
  4. Press the Power button to restart into Recovery mode. You'll see an image of an Android robot with a red exclamation mark and the words "No command."
  5. While holding down the Powerbutton, press and release the Volume Up button once.
  6. Press the Volume Down button twice to highlight "wipe data/factory reset" and press the Power button to select it.
  7. Press the Volume Down button seven times to highlight "Yes - erase all user data" and press the Power button to select it.
  8. After the reset is complete, select the option to reboot your device.

Note: If your phone becomes unresponsive at any point during these steps, you can restart it by holding down the Power button for several seconds.

Nexus 5

Performing a factory reset may take some time, so make sure that you plug your device in to a power source before you start.

  1. If your phone is on, turn it off.
  2. Press and hold the Volume Down and Volume Up buttons, and then press and hold the Power button at the same time until the phone turns on. You'll see the word "Start" with an arrow around it.
  3. Press the Volume Down button twice to highlight "Recovery mode."
  4. Press the Power button to start Recovery mode. You'll see an image of an Android robot with a red exclamation mark and the words "No command."
  5. While holding the Power button, press and release the Volume Up button once.
  6. Press the Volume Down button twice to highlight "wipe data/factory reset" and press the Power button to select it.
  7. Press the Volume Down button seven times to highlight  "Yes - erase all user data" and press the Power button to select it.
  8. After the reset is complete, select the option to reboot your device.

Note: If your phone becomes unresponsive at any point during these steps, you can restart it by holding down the Power button for several seconds.

Nexus 6

Performing a factory reset on your Nexus 6 may take up to an hour depending on your device model and available memory. Make sure you plug in your phone before starting the factory reset.

  1. If your phone is on, turn it off.
  2. Press and hold the Volume Down button, then press and hold the Power button at the same time until the phone turns on. You'll see the word "Start" with an arrow around it.
  3. Press the Volume Down button twice to highlight "Recovery mode."
  4. Press the Power button to start recovery mode. You'll see an image of an Android robot with a red exclamation mark.
  5. While holding down the Power button, press and release the Volume Up button once.
  6. Press the Volume Down button twice to highlight "wipe data/factory reset," then press the Power button to select it.
  7. Press the Volume Down button seven times to highlight "Yes - erase all user data," then press the Power button to select it.
  8. After the reset is complete, select the option to reboot your device.

Note: If your phone becomes unresponsive at any point during these steps, you can restart it by holding down the Power button for several seconds.

Nexus 7

Performing a factory reset may take some time, so make sure that you plug your device in to a power source before you start.

  1. If your tablet is on, turn it off.
  2. Press and hold the Volume Down button, then press and hold the Power button at the same time until the tablet turns on. You'll see the word "Start" with an arrow around it.
  3. Press the Volume Down button twice to highlight "Recovery mode."
  4. Press the Power button to start Recovery mode. You'll see an image of an Android robot with a red exclamation mark and the words "No command."
  5. While holding down the Power button, press and release the Volume Up button once.
  6. Press the Volume Down button twice to highlight "wipe data/factory reset," then press the Power button to select it.
  7. Press the Volume Down button seven times to highlight "Yes - erase all user data," then press the Power button to select it.
  8. After the reset is complete, select the option to reboot your device.

Note: If your tablet becomes unresponsive at any point during these steps, you can restart it by holding down the Power button for several seconds.

Nexus 9

Performing a factory reset on your Nexus 9 may take up to an hour depending on your device model and available memory. Make sure you plug in your tablet before starting the factory reset.

  1. If your tablet is on, turn it off.
  2. Press and hold the Volume Down button, then press and hold the Power button at the same time until the tablet turns on.
  3. Press the Volume Down button once to highlight "Recovery mode."
  4. Press the Power button to start in recovery mode. You'll see an image of an Android robot with a red exclamation mark.
  5. While holding down the Power button, press and release the Volume Up button once.
  6. Press the Volume Down button twice to highlight "wipe data/factory reset," then press the Power button to select it.
  7. Press the Volume Down button seven times to highlight "Yes - erase all user data," then press the Power button to select it.
  8. After the reset is complete, select the option to reboot your device.

Note: If your tablet becomes unresponsive at any point during these steps, you can restart it by holding down the Power button for several seconds.

Nexus 10

Performing a factory reset may take some time, so make sure that you plug your device in to a power source before you start.

  1. If your tablet is on, turn it off.
  2. Press and hold the Volume Down and Volume Up buttons, and then press and hold the Power button at the same time until the tablet turns on. You'll see the word "Start" with an arrow around it.
  3. Press the Volume Down button twice to highlight "Recovery mode."
  4. Press the Power button to start Recovery mode. You'll see an image of an Android robot with a red exclamation point and the words "No command."
  5. While holding down the Power button, press and release the Volume Up button once.
  6. Press the Volume Down button twice to highlight "Wipe data/factory reset," then press the Power button to select it.
  7. Press the Volume Down button seven times to highlight "Yes - erase all user data," then press the Power button to select it.
  8. After the reset is complete, select the option to reboot your device.

Note: If your tablet becomes unresponsive at any point during these steps, you can restart it by holding down the Power button for several seconds.

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