Reset your Nexus device to factory settings

By performing a factory data reset, all data will be wiped from the device. While any data stored in your Google Account will be restored, all apps and their associated data will be uninstalled.

Remove all data from your Nexus device by resetting it to factory settings. You can reset your device by going to the Settings menu or by using the Power and Volume buttons to access Recovery mode.

Erase data in the Settings menu

  1. Go to Settings > Backup & reset.
  2. Touch Factory data reset.
  3. Touch Reset phone or Reset tablet.
  4. If your device is password protected, you'll be prompted to enter your Pattern, PIN, or Password.
  5. Touch Erase everything to confirm.

Reset device in Recovery mode

Nexus 4
  1. If your phone is on, turn it off.
  2. Press & hold the Volume Down button, and then press & hold the Power button simultaneously until the device turns on. You'll see the word "Start" with an arrow drawn around it.
  3. Press the Volume Down button twice to highlight Recovery mode.
  4. Press the Power button to restart into Recovery mode. You'll see an image of an Android robot with a red exclamation mark.
  5. While holding down the Power button, press the Volume Up button.
  6. Use the volume buttons to scroll to "wipe data/factory reset" and press the Power button to select it.
  7. Scroll down to "Yes - erase all user data" and press the Power button to select it.

Note: If at any point during the above steps your phone becomes unresponsive, you can restart it by holding down the Power button for several seconds.

Nexus 5
  1. If your phone is on, turn it off.
  2. Press & hold the Volume Down and Volume Up buttons, and then press & hold the Power button simultaneously until the phone turns on. You'll see the word "Start" with an arrow drawn around it.
  3. Press the Volume Down button twice to highlight Recovery mode.
  4. Press the Power button to start Recovery mode. You'll see an image of an Android robot with a red exclamation mark.
  5. While holding the Power button, press the Volume Up button.
  6. Use the volume buttons to scroll to "wipe data/factory reset" and press the Power button to select it.
  7. Scroll down to "Yes - erase all user data" and press the Power button to select it.

Note: If at any point during the above steps your phone becomes unresponsive, you can restart it by holding down the power button for several seconds.

Nexus 7
  1. If your tablet is on, turn it off.
  2. Press & hold the Volume Down button, then press & hold the Power button simultaneously until the tablet turns on. You'll see the word "Start" with an arrow drawn around it.
  3. Press the Volume Down button twice to higlight Recovery mode.
  4. Press the Power button to start Recovery mode. You'll see an image of an Android robot with a red exclamation mark.
  5. While holding down the Power button, press the Volume Up button.
  6. Use the volume buttons to scroll to "wipe data/factory reset," then press the Power button to select it.
  7. Scroll down to "Yes - erase all user data," then press the Power button to select it.

Note: If your tablet becomes unresponsive at any point during the steps above, you can restart it by holding down the Power button for several seconds.

Nexus 10
  1. If your tablet is on, turn it off.
  2. Press & hold the Power, Volume Up, and Volume Down buttons at the same time for several seconds. You'll see the word "Start" with an arrow drawn around it.
  3. Press the Volume Down button twice to highlight Recovery mode.
  4. Press the Power button to start Recovery mode. You'll see an image of an Android with a red exclamation point.
  5. While holding down the Power button, press the Volume Up button.
  6. Use the volume buttons to scroll to "Wipe data/factory reset," then press the Power button to select it.
  7. Scroll down to "Yes - erase all user data," then press the Power button to select it.

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