Reset your Nexus device to factory settings

You can remove data from your Nexus device by resetting it to factory settings, or doing a "force reset."

Important: Performing a factory data reset will erase all data from the device. While any data stored in your Google Account will be restored, all apps and their associated data will be uninstalled. Make sure you back up your data before you do a factory data reset.

Option 1: Erase data using the Settings app

To do a factory data reset in the fewest steps, use the Settings app. (If you can't get to the Settings app, see "Option 2" below.)

Before you start

  • Back up your data
    Make sure that your photos, files, and other data on your device are backed up before you reset your device. Learn more about backing up your data.
  • Plug your device into a power source
    Erasing your data may take some time, so make sure that you plug your device into a power source before you start.

Reset your device

  1. Open your device's Settings app Settings.
  2. Under "Personal," touch Backup & reset.
  3. Touch Factory data reset > Reset phone or Reset tablet.
  4. If you have a screen lock, you'll need to enter your pattern, PIN, or password.
  5. When prompted, touch Erase everything to erase all data from your device's internal storage.
  6. When your device has finished erasing, select the option to reboot your device.

When you're done, follow these steps to restore your data.

Option 2: Reset device in Recovery mode

If you can't open the Settings app because of device issues, you can use Recovery mode to reset your device. To do a factory data reset with Recovery mode, pick your device from this list:

Phones

Nexus 5X

Before you start

  • Know your Google username and password
    To ensure that it's really you doing the reset, you'll need to enter a Google username and password associated with the device after factory reset. If you don't have this information, you won't be able to use the device at all after factory reset.
    • If you recently reset your Google account password, wait 72 hours before performing the factory reset.
    • If you haven't added a Google Account to your device, your device is not protected and you won't need a Google username and password to use your device after factory reset.
  • Back up your data to your Google Account
    Make sure that your data is backed up to your Google Account and you're ready to restore your data. 
  • Plug your device into a power source
    Performing a factory reset may take up to an hour depending on your device model and available memory. Make sure you plug in your phone before starting the factory reset.
  • Make sure you have an Internet connection
    You'll need to be connected to sign in to your Google Account.

Reset your device

If your phone becomes unresponsive at any point during these steps, you can restart it by holding down the Power button for several seconds.

  1. If your phone is on, turn it off.
  2. Press and hold the Volume Down button, then press and hold the Power button at the same time until the phone turns on. You'll see the word "Start" with an arrow around it.
  3. Press the Volume Down button twice to highlight "Recovery mode."
  4. Press the Power button to start recovery mode. You'll see an image of an Android robot with a red exclamation mark.
  5. While holding down the Power button, press and release the Volume Up button once.
  6. Press the Volume Down button twice to highlight "wipe data/factory reset," then press the Power button to select it.
  7. Press the Volume Down button seven times to highlight "Yes - erase all user data," then press the Power button to select it.
  8. After the reset is complete, press the Power button to select the option to reboot your device.

When you're done, follow these steps to restore your data.

Nexus 6P

Before you start

  • Know your Google username and password
    To ensure that it's really you doing the reset, you'll need to enter a Google username and password associated with the device after factory reset. If you don't have this information, you won't be able to use the device at all after factory reset.
    • If you recently reset your Google account password, wait 72 hours before performing the factory reset.
    • If you haven't added a Google Account to your device, your device is not protected and you won't need a Google username and password to use your device after factory reset.
  • Back up your data to your Google Account
    Make sure that your data is backed up to your Google Account and you're ready to restore your data. 
  • Plug your device into a power source
    Performing a factory reset may take up to an hour depending on your device model and available memory. Make sure you plug in your phone before starting the factory reset.
  • Make sure you have an Internet connection
    You'll need to be connected to sign in to your Google Account.

Reset your device

If your phone becomes unresponsive at any point during these steps, you can restart it by holding down the Power button for several seconds.

  1. If your phone is on, turn it off.
  2. Press and hold the Volume Down button, then press and hold the Power button at the same time until the phone turns on. You'll see the word "Start" with an arrow around it.
  3. Press the Volume Down button twice to highlight "Recovery mode."
  4. Press the Power button to start recovery mode. You'll see an image of an Android robot with a red exclamation mark.
  5. While holding down the Power button, press and release the Volume Up button once.
  6. Press the Volume Down button twice to highlight "wipe data/factory reset," then press the Power button to select it.
  7. Press the Volume Down button seven times to highlight "Yes - erase all user data," then press the Power button to select it.
  8. After the reset is complete, press the Power button to select the option to reboot your device.

When you're done, follow these steps to restore your data.

Nexus 6

Before you start

  • Know your Google username and password
    To ensure that it's really you doing the reset, you'll need to enter a Google username and password associated with the device after factory reset. If you don't have this information, you won't be able to use the device at all after factory reset.
    • If you recently reset your Google Account password, wait 72 hours before performing the factory reset.
    • If you haven't added a Google Account to your device, your device is not protected this way and you won't need a Google username and password to use your device after factory reset.
  • Back up your data to your Google Account
    Make sure that your data is backed up to your Google Account and you're ready to restore your data. 
  • Plug your device into a power source
    Performing a factory reset may take up to an hour depending on your device model and available memory. Make sure you plug in your phone before starting the factory reset.
  • Make sure you have an Internet connection
    You'll need to be connected to sign in to your Google Account.

Reset your device

If your phone becomes unresponsive at any point during these steps, you can restart it by holding down the Power button for several seconds.

  1. If your phone is on, turn it off.
  2. Press and hold the Volume Down button. Then, while holding Volume Down, press and hold the Power button until the phone turns on. You'll see the word "Start" with an arrow around it.
  3. Press the Volume Down button twice to highlight "Recovery mode."
  4. Press the Power button to start recovery mode. You'll see an image of an Android robot with a red exclamation mark.
  5. Press and hold the Power button. Then, while holding Power, press and release the Volume Up button once.
  6. Press the Volume Down button twice to highlight "Wipe data/factory reset," and then press the Power button to select it.
  7. Press the Volume Down button 7 times to highlight "Yes - delete all user data," and then press the Power button to select it.
  8. After the reset is complete, press the Power button to select the option to reboot your device.

When you're done, follow these steps to restore your data.

Nexus 5

Before you start

If your device is running Android 5.1 or higher

To ensure that it's really you doing the reset, you'll need to enter a Google username and password associated with the device after factory reset. If you don't have this information, you won't be able to use the device at all after factory reset.

  • If you recently reset your Google Account password, wait 72 hours before performing the factory reset.
  • If you haven't added a Google Account to your device, your device isn't protected in this way and you won't need a Google username and password to use your device after factory reset.

All devices

  • Back up your data to your Google Account
    Make sure that your data is backed up to your Google Account and you're ready to restore your data. 
  • Plug your device into a power source
    Performing a factory reset on your Nexus 5 may take some time. Make sure that you plug in your phone before starting the factory reset.
  • Make sure you have an Internet connection
    You'll need to be connected to sign in to your Google Account.

Reset your device

If your phone becomes unresponsive at any point during these steps, you can restart it by holding down the Power button for several seconds.

  1. If your phone is on, turn it off.
  2. Press and hold the Volume Down and Volume Up buttons, and then, while holding them, also press and hold the Power button until the phone turns on. You'll see the word "Start" with an arrow around it.
  3. Press the Volume Down button twice to highlight "Recovery."
  4. Press the Power button to start Recovery mode. You'll see an image of an Android robot with a red exclamation mark and the words "No command."
  5. Press and hold the Power button. While holding Power, press and release the Volume Up button once.
  6. Press the Volume Down button 4 times to highlight "Wipe data/factory reset," and press the Power button to select it.
  7. Press the Volume Down button once to highlight "Yes" and press the Power button to select it.
  8. After the reset is complete, press the Power button to select the option to reboot your device.

When you're done, follow these steps to restore your data.

Nexus 4

Before you start

If your device is running Android 5.1 or higher

To ensure that it's really you doing the reset, you'll need to enter a Google username and password associated with the device after factory reset. If you don't have this information, you won't be able to use the device at all after factory reset.

  • If you recently reset your Google Account password, wait 72 hours before performing the factory reset.
  • If you haven't added a Google Account to your device, your device isn't protected in this way and you won't need a Google username and password to use your device after factory reset.

All devices

  • Back up your data to your Google Account
    Make sure that your data is backed up to your Google Account and you're ready to restore your data. 
  • Plug your device into a power source
    Performing a factory reset on your Nexus 4 may take some time. Make sure that you plug in your phone before starting the factory reset.
  • Make sure you have an Internet connection
    You'll need to be connected to sign in to your Google Account.

Reset your device

If your phone becomes unresponsive at any point during these steps, you can restart it by holding down the Power button for several seconds.

  1. If your phone is on, turn it off.
  2. Press and hold the Volume Down button and the Power button at the same time until the device turns on. You'll see the word "Start" with an arrow around it.
  3. Press the Volume Down button twice to highlight "Recovery."
  4. Press the Power button to restart into Recovery mode. You'll see an image of an Android robot with a red exclamation mark and the words "No command."
  5. Press and hold the Power button. While holding Power, press and release the Volume Up button once.
  6. Press the Volume Down button twice to highlight "wipe data/factory reset" and press the Power button to select it.
  7. Press the Volume Down button 7 times to highlight "Yes - erase all user data" and press the Power button to select it.
  8. After the reset is complete, press the Power button to select the option to reboot your device.

When you're done, follow these steps to restore your data.

Galaxy Nexus

Before you start

If your device is running Android 5.1 or higher

To ensure that it's really you doing the reset, you'll need to enter a Google username and password associated with the device after factory reset. If you don't have this information, you won't be able to use the device at all after factory reset.

  • If you recently reset your Google Account password, wait 72 hours before performing the factory reset.
  • If you haven't added a Google Account to your device, your device isn't protected in this way and you won't need a Google username and password to use your device after factory reset.

All devices

  • Back up your data to your Google Account
    Make sure that your data is backed up to your Google Account and you're ready to restore your data. 
  • Plug your device into a power source
    Performing a factory reset on your Galaxy Nexus may take some time. Make sure that you plug in your phone before starting the factory reset.
  • Make sure you have an Internet connection
    You'll need to be connected to sign in to your Google Account.

Reset your device

If your phone becomes unresponsive at any point during these steps, you can restart it by holding down the Power button for several seconds.

  1. If your phone is on, turn it off.
  2. Press and hold the Volume Down and Volume Up buttons, and then press and hold the Power button at the same time until the phone turns on. You'll see the word "Start" with an arrow around it.
  3. Press the Volume Down button twice to highlight "Recovery."
  4. Press the Power button to restart into Recovery mode. You'll see an image of an Android robot with a red exclamation mark and the words "No command."
  5. While holding down the Power button, press and release the Volume Up button once.
  6. Press the Volume Down button 3 times to highlight "wipe data/factory reset" and press the Power button to select it.
  7. Press the Volume Down button 7 times to highlight "Yes - erase all user data" and press the Power button to select it.
  8. After the reset is complete, press the Power button to select the option to reboot your device.

When you're done, follow these steps to restore your data.

Tablets 

Nexus 7

Before you start

If your device is running Android 5.1 or higher

To ensure that it's really you doing the reset, you'll need to enter a Google username and password associated with the device after factory reset. If you don't have this information, you won't be able to use the device at all after factory reset.

  • If you recently reset your Google Account password, wait 72 hours before performing the factory reset.
  • If you haven't added a Google Account to your device, your device isn't protected in this way and you won't need a Google username and password to use your device after factory reset.

All devices

  • Back up your data to your Google Account
    Make sure that your data is backed up to your Google Account and you're ready to restore your data. 
  • Plug your device into a power source
    Performing a factory reset on your Nexus 7 may take some time. Make sure that you plug in your tablet before starting the factory reset.
  • Make sure you have an Internet connection
    You'll need to be connected to sign in to your Google Account.

Reset your device

If your tablet becomes unresponsive at any point during these steps, you can restart it by holding down the Power button for several seconds.

  1. If your tablet is on, turn it off.
  2. Press and hold the Volume Down button. Then, while holding Volume Down, press and hold the Power button until the tablet turns on. You'll see the word "Start" with an arrow around it.
  3. Press the Volume Down button once to highlight "Recovery mode."
  4. Press the Power button to start Recovery mode. You'll see an image of an Android robot with a red exclamation mark and the words "No command."
  5. While holding down the Power button, press and release the Volume Up button once.
  6. Press the Volume Down button 4 times to highlight "Wipe data/factory reset," and then press the Power button to select it.
  7. Press the Volume Down button once to highlight "Yes," and then press the Power button to select it.
  8. After the reset is complete, press the Power button to select the option to reboot your device.

When you're done, follow these steps to restore your data.

Nexus 9

Before you start

If your device is running Android 5.1 or higher

To ensure that it's really you doing the reset, you'll need to enter a Google username and password associated with the device after factory reset. If you don't have this information, you won't be able to use the device at all after factory reset.

  • If you recently reset your Google Account password, wait 72 hours before performing the factory reset.
  • If you haven't added a Google Account to your device, your device isn't protected in this way and you won't need a Google username and password to use your device after factory reset.

All devices

  • Back up your data to your Google Account
    Make sure that your data is backed up to your Google Account and you're ready to restore your data. 
  • Plug your device into a power source
    Performing a factory reset on your Nexus 9 may take up to an hour depending on your device model and available memory. Make sure you plug in your tablet before starting the factory reset.
  • Make sure you have an Internet connection
    You'll need to be connected to sign in to your Google Account.

Reset your device

If your tablet becomes unresponsive at any point during these steps, you can restart it by holding down the Power button for several seconds.

  1. If your tablet is on, turn it off.
  2. Press and hold the Volume Down button. Then, while holding Volume Down, also press and hold the Power button until the tablet turns on.
  3. Press the Volume Down button once to highlight "Recovery."
  4. Press the Power button to start in recovery mode. You'll see an image of an Android robot with a red exclamation mark.
  5. Press and hold down the Power button. Then, while holding Power, press and release the Volume Up button once.
  6. Press the Volume Down button 4 times to highlight "wipe data/factory reset," and then press the Power button to select it.
  7. Press the Volume Down button once to highlight "Yes," and then press the Power button to select it.
  8. After the reset is complete, press the Power button to select "Reboot system now."

When you're done, follow these steps to restore your data.

Nexus 10

Before you start

If your device is running Android 5.1 or higher

To ensure that it's really you doing the reset, you'll need to enter a Google username and password associated with the device after factory reset. If you don't have this information, you won't be able to use the device at all after factory reset.

  • If you recently reset your Google Account password, wait 72 hours before performing the factory reset.
  • If you haven't added a Google Account to your device, your device isn't protected in this way and you won't need a Google username and password to use your device after factory reset.

All devices

  • Back up your data to your Google Account
    Make sure that your data is backed up to your Google Account and you're ready to restore your data. 
  • Plug your device into a power source
    Performing a factory reset on your Nexus 10 may take some time. Make sure that you plug in your phone before starting the factory reset.
  • Make sure you have an Internet connection
    You'll need to be connected to sign in to your Google Account.

Reset your device

If your tablet becomes unresponsive at any point during these steps, you can restart it by holding down the Power button for several seconds.

  1. If your tablet is on, turn it off.
  2. Press and hold the Volume Down and Volume Up buttons. Then, while holding the volume buttons, press and hold the Power button until the tablet turns on. You'll see the word "Start" with an arrow around it.
  3. Press the Volume Down button twice to highlight "Recovery mode."
  4. Press the Power button to start Recovery mode. You'll see an image of an Android robot with a red exclamation point and the words "No command."
  5. While holding down the Power button, press and release the Volume Up button once.
  6. Press the Volume Down button twice to highlight "Wipe data/factory reset," and then press the Power button to select it.
  7. Press the Volume Down button 7 times to highlight "Yes - erase all user data," and then press the Power button to select it.
  8. After the reset is complete, press the Power button to select the option to reboot your device.

When you're done, follow these steps to restore your data.

Elena is an Android expert and author of this help page. Leave her feedback below about the page.

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