Transfer files between your computer and Android device

If your device is running 4.4 or lower, the Menu icon looks like this . If your device is running 4.3 or lower, the Settings icon looks like this .

You can transfer photos, music, and other files between your computer and device using a USB cable. You can also transfer files from your device to a computer.

Windows transfer
  1. Make sure your device’s screen is unlocked.
  2. Connect your device to your computer using a USB cable.
    • If you’re asked to select a USB connection on your device, choose Media device (MTP).
  3. Use the File Transfer window that pops up on your computer to drag and drop files, just like other external devices.
  4. Eject your device from Windows, then unplug the USB cable.
Mac transfer

To transfer files, Android File Transfer must be installed on your computer. Android File Transfer is compatible with Mac OS X 10.5 or later and Android 3.0 or later.

  1. Download and install Android File Transfer on your computer.
  2. Open Android File Transfer. (The next time you connect your device, it should open automatically.)
  3. Make sure your device’s screen is unlocked.
  4. Connect your device to your computer using a USB cable.
    • If you’re asked to select a USB connection on your device, choose Media device (MTP).
  5. Use the Android File Transfer window that pops up on your computer to drag and drop files.
  6. Disconnect the USB cable when you’re finished.
Managing your music

You can upload music on your computer to your Google Play library using Music Manager. Learn more about managing your music with Google Play Music.

Trouble transferring files through USB

If you’re having trouble transferring files, try the following steps:

  • Try a different USB cable. Not all USB cables can transfer files.
  • Test the mini-USB port on your Nexus device by connecting your device to a different computer.
  • Test the USB port on your computer by connecting a camera or other device with USB.
  • On your device, make sure that the USB computer connection is set to “Media device (MTP).”
    • Touch Settings > Device > Storage. Then touch Menu Menu > USB computer connection. MTP should be selected by default, but you may have to uncheck MTP, check and uncheck Camera (PTP), and then recheck MTP.
  • Update your Android OS to the latest version available.
  • Restart your device.
  • Restart your computer.

Windows troubleshooting

  • Check your computer’s settings to make sure Windows automatically detects new hardware.

Mac troubleshooting

  • Make sure that Android File Transfer is compatible with your computer. You must have Mac OS X 10.5 or later and Android 3.0 or later.
  • Make sure the Android File Transfer application is open.