The first return policy that you create for products you sell on Google will be your default return policy. In addition to your default policy setting, you can add additional return policies for specific groups of products. Use the return policy label
[return_policy_label] attribute to apply a non-default return policy to a product or group of products. Cuándo deben usarse
Optional for all products.
Formato
Siga estas directrices de formato para que Google entienda los datos que envía.
| Type | Unicode characters (Recommended: ASCII only) |
| Limits | Max 100 characters |
| Repeated field | No |
| File format | Example entry |
|---|---|
| Text (TSV) | my_label |
| XML (Feeds) | <g:return_policy_label>my_label</g:return_policy_label> |
Para enviar sus datos mediante la API Merchant, consulte su recurso.
Requisitos mínimos
A continuación, se indican los requisitos que debe cumplir para mostrar su producto. Si no los cumple, rechazaremos el producto y se lo comunicaremos en la página Diagnóstico de su cuenta de Merchant Center.
- Use this attribute if your product has a non-standard return policy.
- If no value is provided, the default return policy you configured will be applied.
- Use UTF-8 encoding to avoid invalid unicode characters. These characters are generally added during your file's encoding process. To help prevent encoding issues, submit files in a compressed format. Examples of invalid unicode characters include:
- Control characters (for example, U+200D)
- Function characters
- Private area characters
- Surrogate pairs
- Unassigned code points
Prácticas recomendadas
Aquí tiene una serie de prácticas recomendadas para ir más allá de los requisitos básicos de optimización de los datos de producto y mejorar así el rendimiento.
- This feature works best when you have multiple return policies for different product categories or at different times of the year, for example, a 14-day return window just for electronics.
Ejemplos
Products that use the default return policy
| Product data for a black skater dress | |
| Attribute | Value |
Title [title] |
Skater dress - Black |
Google product category [google_product_category] |
Clothing Accessories: > Clothing > Dresses |
Return policy label [return_policy_label] |
(Leave blank) |
Products that use a different return policy
| Product data for a curved display 27” Google monitor | |
| Attribute | Value |
Title [title] |
Curved Display - 27” |
Google product category [google_product_category] |
Electronics > Video > Computer monitors |
Return policy label [return_policy_label] |
My electronics return policy label |