Maximum handling time [max_handling_time, minimum handling time min_handling_time]

Use minimum handling time [min_handling_time] and maximum handling time [max_handling_time] to help us give users accurate information about how long it will take for a product to arrive at its destination. Maximum and minimum handling time are the longest and shortest amounts of time between when an order is placed and when the product is dispatched.

When to use

Required for Buy on Google if not configured at the account level.

For Buy on Google, the minimum handling time [min_handling_time] and maximum handling time [max_handling_time] attributes (which are defined at the item-level) will take priority over the handling time set in Merchant Center.

Optional for Shopping ads and free listings

If you'd like to show delivery speed in your ads and free listings, it is recommended that you use the minimum handling time [min_handling_time] and maximum handling time [max_handling_time] sub-attributes of the delivery [shipping] attribute instead of standalone attributes. The minimum handling time and maximum handling time sub-attributes of the shipping attribute allow for region-specific handling times and are used in combination with the minimum transit time [min_transit_time] and maximum transit time [max_transit_time] sub-attributes of the delivery attribute to provide estimated delivery times. Learn more about the shipping attribute

Refrain from using the shipping [shipping] sub-attributes for handling time and the standalone handling time attributes simultaneously. For ads and free listings, the shipping [shipping] sub-attributes are recommended. If both sets of attributes are provided for a product, the delivery [shipping] sub-attributes will override the standalone handling time attributes.

Format

Follow these formatting guidelines to make sure that Google understands the data that you're submitting.

For details on when and how to submit values in English, learn more about submitting your product data.

Type Number (whole number)
Repeated field No
File format Example entry
Text (TVS) 1
XML (Feeds) <g:min_handling_time>1</g:min_handling_time>

To format your data for Content API, have a look at the Content API for Shopping.
File format Example entry
Text (TVS) 3
XML (Feeds) <g:max_handling_time>3</g:max_handling_time>

To format your data for Content API, have a look at the Content API for Shopping.

Guidelines

Follow these guidelines to make sure that you submit high quality data for your products.

Minimum requirements

These are the requirements that you'll need to meet to show your product. If you don't follow these requirements, we'll disapprove your product and let you know on the Diagnostics page of your Merchant Center account.

  • Use business days. For example, if a customer orders on Tuesday and the delivery leaves the warehouse on Friday at the latest, the maximum handling time is 3 days.
    • Note: By default, your business days will be set as Monday to Friday, but you can specify different business days, including weekends, in your Merchant Center account.

Best practices

These best practices can help you go beyond the basic requirements to optimise your product data for performance.

  • If your products are always ready to be dispatched on the day that the order is placed, submit 0.
  • If your products may or may not be ready to dispatch on the same day, use 1 or a larger number. For example, you should enter a number larger than 0 if you allow orders to be placed after business hours.
  • If you are more comfortable giving a range than a specific number, you can use the maximum handling time [max_handling_time] attribute together with the minimum handling time [min_handling_time] attribute. If you don't want to express a range, you don't need to use the minimum handling time attribute.
  • If you want to show delivery speed for ads and free listings, use the delivery sub-attributes for handling time and transit time instead of these standalone attributes. Learn more about delivery
Was this helpful?
How can we improve it?

Need more help?

Sign in for additional support options to quickly solve your issue

true
Search
Clear search
Close search
Google apps
Main menu
Search Help Centre
true
71525
false