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How to fix: Image too small

Use an image that's at least 100x100 pixels for non-apparel and 250x250 pixels for apparel products

In this article


Reasons why the issue is happening

The image submitted for this product is too small to be used in an ad or a free listing.

Why is this important?

Customers rely on product images to make decisions when shopping online. Since images are so important, we disapprove products when they don't provide an image with the right dimensions. By staying within the size dimensions we provide, you can make sure your product is ready to appear to customers who view your ads or free listings.


How to fix the issue

Update your images so that they meet our image requirements:

  • For apparel products, images must be at least 250 x 250 pixels and cannot be larger than 64 megapixels.
  • For all other products, images must be at least 100 x 100 pixels and cannot be larger than 64 megapixels.
  • Images can't be larger than 16MB in file size.
  • Avoid submitting thumbnails or scaling images. We recommend that the product take no less than 75% (but not more than 90%) of the full image

You can submit links to your updated product images by adding them to the image link [image_link] attribute.

Fix products one by one directly in Merchant Center

Step 1 Go to Products in Merchant Center, then select the Needs attention tab.

Step 2 Use the filter icon above the table to find all products affected by your issue.

Step 3 Click on the title of the product you want to fix, then click Edit product.

Step 4 Replace your current product images with images that meet our requirements.

Step 5 Select Save.

Note: You can increase resolution, remove backgrounds, and generate a scene for your products using Product Studio which is available for Merchant Center Next users and within the Google & YouTube app in Shopify.

Fix multiple products at once

Step 1 Go to Products in Merchant Center, then select the Needs attention tab.

Step 2 Use the filter icon above the table to find all products affected by your issue.

Step 3 Select the Download icon to download a list (.csv) of all affected products for all issues or this particular issue.

Step 4 Cross reference the downloaded list with your uploaded product data, and make sure that the affected products have image links to updated product images (using the image link [image_link] attribute).

Step 5 Reupload your corrected product data to Merchant Center using your chosen upload method.


Next steps

After making the requested changes, check that you’ve fixed the issue by making sure it’s no longer listed on the “Needs attention” page.

Keep in mind: It may take some time for your change to be reflected on the “Needs attention” page.

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