Notification

In this Help Centre, you can find content for both Merchant Center Next and the classic Merchant Center experience. Look for the logo at the top of each article to make sure that you're using the article for the Merchant Center version that applies to you. 

How to fix: Invalid shop name

A custom icon for Merchant Center Classic article header.

This policy applies to Shopping ads and local inventory ads

The business display name that you provided in the 'Business information' section of your Merchant Center account doesn't comply with our policies. The most common issues are the inclusion of company suffixes (like 'Inc.,' 'Co.' or 'GmbH.'), and excessive use of capitalisation or special characters. At the moment, we're using your homepage without the 'http://www.' at the beginning as a business display name.

Every Shopping ad and free listing shows your shop name, so it is important that you use a concise name that helps users easily recognise your shop.

Instructions

You can change your shop name by doing the following:

  1. Sign in to your Merchant Center account.
  2. Click on the tools icon Tools and settings menu icon [Gear] to open the Tools and settings menu.
  3. Under 'Tools' select Business information.
  4. You can make changes to your shop name and information in the 'About your business' tab. Please ensure sure that the text entered for your 'Business display name' is accurate and complies with our policies. Avoid suffixes like 'Inc.', 'Co.' or 'GmbH', promotional text, excessive capitalisation or special characters. Additionally, note that Shopping ads and listings truncate shop names that are longer than 20 characters. Learn more about our shop name guidelines
  5. Click Save

Changes to your shop name will go live after the next upload of your product data.

Was this helpful?

How can we improve it?
Search
Clear search
Close search
Main menu
5074275551967493670
true
Search Help Centre
true
true
true
true
true
71525
false
false