Edit a promotion or change promotion status

This article describes different ways that you can edit or end a promotion.

You can update the status of your promotions in the Promotions Dashboard of your Merchant Center account. It's important to understand how to update promotions to ensure that the information that appears is accurate.

Instructions

Edit an 'Approved' promotion

Once a promotion has been approved, it is still possible to edit most of that promotion's information using promotion builder. Depending on the information that you edit, reapproval may be required.

To edit an approved promotion, from the Promotions dashboard in your Merchant Center account:

  1. Select the promotion that you'd like to edit.
  2. Update the promotion as needed.
  3. Save the promotion.
Not all promotion attributes are editable after a promotion has been approved. Here are the four categories into which they're classified:
  • Editable with additional reviews. Changes to these attributes will trigger a new review process.
  • Editable without additional reviews, but with restrictions. Changing these attributes will not reset the review status, but some restrictions apply.
  • Editable without additional reviews. Changes to these attributes will not be reviewed by Google.
  • Non-editable. You are not able to change these attributes once a promotion has been approved.

Expand the categories below to see how each attribute is classified when editing an approved promotion:

Editable with additional reviews

  • This is the default category and contains any attribute not listed in one of the other categories below.

Editable without additional reviews, but with restrictions

  • End time – Any adjustment must keep the total promotion duration less than 180 days.

Editable without additional reviews

  • Destination – Can be removed.

Non-editable

  • Country
  • Currency
  • Destination – Cannot be added.
  • Language
  • Merchant ID
  • Promotion ID
  • Start time
Note: Approved promotions cannot be edited using a promotions feed. To edit an approved promotion using a promotions feed, create a new promotion with a new promotion_id [promotion_id] and resubmit your feed. Then end the previous promotion that you wanted to edit. If your promotion is SKU_SPECIFIC, you will need to re-map the new promotion_id [promotion_id] to the appropriate products.

Edit an 'Under review' or 'Disapproved' promotion

Promotions either under review or rejected for policy review can still be edited. Any promotion that is not currently editable will have a lock icon that appears when you hover your cursor over the title. To change or update an editable promotion:

  1. Select the promotion that you'd like to edit.
  2. Update the promotion with the required information or applicable updates.
  3. After updating, resubmit the promotion through the promotion builder with the same promotion_id [promotion_id] and the corrected information. The review process for the promotion will begin again.

You can also edit the promotion by uploading an updated promotions feed with the required changes. This will also restart the review process.

If your promotion is disapproved during the policy review, the disapproval details will be included in a summary email that is sent to you daily.

End a promotion

You can end a promotion at any time, but you should only do this if you would like to terminate a live promotion. Once you have ended a promotion, it can't be restarted.

To end a promotion, follow these steps:

  1. In your Merchant Center account, go to Marketing.
  2. Then, click Promotions.
  3. Tick the box next to the promotion that you want to end.
  4. Click End promotions at the top of the dashboard.

You may also end specific promotions from the promotion description page. To end a promotion from the description page, scroll to the bottom of the page and select End promotion.

Note: It may take a few hours after you end a promotion before it's removed.

Was this helpful?
How can we improve it?