You’ll find details regarding issues with your products in the "Needs attention" tab. Get to this tab by clicking Needs attention on the upper menu of the "Products" page.
High-impact issues
At the top of the "Needs attention" page you’ll find 3 summary cards that describe issues having the biggest impact on your account, along with the number of products impacted by each issue. These cards may include account-level issues and product-level issues.
- Click Fix to begin resolving issues that are affecting your entire account.
- Click View products to view a filtered list of all of the products impacted by the issue on the card.
- Click View all just above the summary cards to view a full list of these issues for your account.
All products that need attention
Below the high-impact section, you'll find a full list of all the products in your account that have an issue and need attention, along with their product details. You can filter this list by click potential, issue, status, or title, or set your own filter. Download any view you choose.
Click in the “What needs attention" column to expand the issue, learn more about what’s wrong with the product, and begin resolving the issue.
Click potential
In the “Click potential” column you’ll find how likely a product is to be clicked in relation to other products. Potential is based on past traffic metrics, provided product data, and demand. There are several possible values for click potential:
High: Potential to receive a higher number of clicks compared to other products
Medium: Potential to receive a moderate number of clicks compared to other products
Low: Potential to receive a low number of clicks compared to other products
If no click potential is shown that means Google is still estimating the click potential. Check back later to view the click potential for this product.
View history
Access historical changes in the status of your products. At the top of the page, beside the “Show all fixes” button, click View history to open a table that shows the latest product status and status history.
This information can help you better evaluate your current inventory status. You can set filters on the table to adjust for time period, country, and product type (with ads or without ads). You can also filter by product status. Scroll over the table to view snapshot metrics for specific dates and times.
Automatic fixes
Automatic fixes is a feature that offers you a way to apply persistent rules to product data, which can help correct errors present in the base data. If there’s a suggestion available for you, you’ll have an option to “Apply automatic fix’’ on the issue cards on the “Needs attention” page.
- Click Fix to apply the fix to the affected products.
- Click View products to view the affected products.
- Click Learn more, if available, to view a support article with more details about the issue.
Suggested attribute values
This feature provides suggestions as an actionable path towards fixing product data attribute values. If there’s a suggestion available for you, an issue card will be shown on the "Needs attention" page with the available suggestions and the number of products.
- Click Fix to view the suggested attribute values. You can then review and accept individual suggestions.
- Click View products to see the affected products.
- Click Learn more, if available, to view a support article with more details about the issue.
Before accepting the suggestions, we encourage you to confirm that the suggestions are indeed accurate by verifying them with the data on your landing page.
Once you accept a suggestion it gets added to the product, and you’ll get a confirmation message after closing the dialog box. Fixes applied will override subsequent changes that you made using another method for adding products. For example, if you uploaded your products using a file, a change made in the product editor will override the change in the file.
To view or revert edits that have been applied, navigate to the “Product details” page and click Edit product.