Google doesn't allow teeth-whitening products that contain more than 6% hydrogen peroxide or chemicals that emit hydrogen peroxide in the United Kingdom.
Instructions
Step 1 of 3: See the affected products
- Sign in to your Merchant Center account.
- Select Products on the navigation menu, then click Diagnostics.
- Click the Item issues tab to see current issues affecting your products.
To download a list (.csv) of all affected products for all issues:
- Click the download button
next to the filter button
, beneath the graph and above the list of issues.
To download a list (.csv) of all affected products for a particular issue:
- Find the issue under the 'Issue' column, then click the download button
To see a list of up to 50 products with this particular issue:
- Find the issue under the 'Issue' column, then click View examples in the 'Affected items' column.
Step 2 of 3: Update the products in your online shop to match our policy
- Update your products to match our product policy.
- Google doesn't allow teeth-whitening products that contain more than 6% hydrogen peroxide or chemicals that emit hydrogen peroxide in the United Kingdom.
Step 3 of 3: Request a review
- If you've fixed the issue or disagree with the issue, you can request a review. Learn how to request a review for your issues.
Note: Review requests can take up to seven working days to complete. You'll receive an email notification when the review has been completed.
- After the review is performed, if your account meets the policy requirements, the issue will disappear from Merchant Center.