In this article
Why this issue is happening
You're missing the required delivery information for this product. In order to calculate the delivery cost, you need to add a value for the delivery weight [shipping_weight] attribute.
How to fix the issue
Add the delivery weight [shipping_weight] attribute with a valid value for all affected products.
Fix products one by one directly in Merchant Center
Go to Products in Merchant Center, then select the Needs attention tab.
Use the filter icon
above the table to find all products affected by your issue.
Click on the title of the product that you want to fix, then click Edit product.
Make sure that you add the delivery weight
[shipping_weight] attribute with a valid value for your product data.
Select Save.
Fix multiple products at once
Go to Products in Merchant Center, then select the Needs attention tab.
Use the filter icon
above the table to find all products affected by your issue.
Select the Download icon
to download a list (.csv) of all affected products for all issues or this particular issue.
Cross-reference the downloaded list with your uploaded product data, and ensure that you've submitted the delivery weight
[shipping_weight] attribute with a valid value for all affected products.
Re-upload your corrected product data to Merchant Center using your chosen upload method.
Next steps
After making the requested changes, check that you've fixed the issue by making sure that it's no longer listed on the 'Needs attention' page.
Bear in mind: It may take some time for your change to be reflected on the 'Needs attention' page.