In this article
Why this issue is happening
One or more of your products use a single-color image (that is, an image that contains only one color).
The image must show the advertised product unless your product falls into one of the following Google product categories:
- Vehicle Paint (ID: 3812)
- Craft Paint, Ink & Glaze (ID: 505378)
- Painting Consumables (ID: 503740)
In each of the above product categories a single-color image is acceptable.
How to fix your issue
Provide a main image that clearly shows the principal product being advertised using the image link [image_link
] attribute.
Products with single-color images will remain disapproved and won’t show until you’ve updated the images or submitted the Google product category that allows single-color images.
Learn more about submitting images for your products.
Fix products one by one directly in Merchant Center
Navigate to Products in Merchant Center, then select the Needs attention tab.
Use the filter icon above the table to find all products affected by your issue.
Click on the title of the product you want to fix, then click Edit product.
Update the image link [image_link
] attribute or change the Google product category to a category that allows single-color images.
Select Save.
Fix multiple products at once
Navigate to Products in Merchant Center, then select the Needs attention tab.
Use the filter icon above the table to find all products affected by your issue.
Select the Download icon to download a list (.csv) of all affected products for all issues or this particular issue.
Cross reference the downloaded list with your uploaded product data. Update the image link [image_link
] attribute or change the Google product category to a category that allows single-color images.
Reupload your corrected product data to Merchant Center using your chosen upload method.
Next steps
After making the requested changes, check that you’ve fixed the issue by making sure it’s no longer listed on the “Needs attention” page.
Keep in mind: It may take some time for your change to be reflected on the “Needs attention” page.