Feb 19, 2024

Problem connecting to Google Meet calls

Hello,

I would like to ask you for advice, because maybe someone had similar problems as me. I have been taking online tutoring for some time now and it takes place via the Google Meet platform. 
Usually everything works very well. However, sometimes I have days where I can't join the conversation that my teacher sends me. The problems are different, sometimes the link does not arrive in my e-mail or sometimes I get a link, but I can't join the waiting room because I get a message that the host must accept me, but he doesn't see me. I have no idea what causes this. There are days when everything works perfectly, and there are days when I just can't join the conversation. I tried logging in from another browser or another email, but it's still the same. I will add that after talking to the teacher, it turns out that I am the only one who has such problems. Please, if anyone of you has a solution to this problem, please write to me. I have no idea what the problem is and I really need to solve it
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All Replies (2)
Feb 19, 2024
Hi Kycper, 

Welcome to Google Meet support Community! 

One reason for this happening is that the teacher is inviting you with one Google account but you have been trying to join Meet with another of your Google accounts. Make sure you switch to the correct one before hitting the Meet link they invite you with. 

Log out of all accounts and log in back with the account the teacher keeps in their records and is sending the Meet invite to. 

Regards, 
NinCoT 
Certified Google Workspace Admin
Questions in this forum are answered by Product Experts who are volunteers, not Google employees. 
 

Feb 19, 2024
Hello, 

Thanks for answer but i know about that and i am login from correct account so this is not a solution unfortunately
Feb 19, 2024
Hi again Kycper, 

Thank you for following up and confirming that the account loging in isn't causing the problem. 

Can you add more information so we can troubleshoot further, please? Are the invites coming from the school account of the teacher? Are you invited from the same teacher each time? Are they calendar invites or a Google Meet link? Is it the same Meet link or is  the link different each time? Are the lessons in Classroom?  

Looking forward to your answer. 

Regards, 
NinCoT 
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