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If you use hangouts.google.com for video calls, or need help on chat, visit the classic Hangouts Help Center.

Report a problem

Please provide feedback and share your ideas to help us improve Hangouts Meet. 

Note: Your G Suite administrator can also choose to automatically include web browser and mobile app log information, including diagnostic information about your  Hangouts Meet use.

If you have any questions, please contact G Suite support.

In the meeting

  1. Join a Meet video call.
  2. Click More More.
  3. Click Report a problem. 
  4. Describe the issue or share your ideas.
  5. Select Include screenshot to help identify the issue.
  6. Click Send.

After the meeting

Click Submit feedback when the video meeting ends.

Before a meeting

  1. In a web browser, enter https://meet.google.com/.
  2. Click Feedback.
  3. Describe the issue or share your ideas.
  4. Select Include screenshot to help identify the issue.
  5. Click Send.

You can also click the meeting link or calendar event. Before joining, click More More and select Report a problem. 

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