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Get started with calling in Google Meet

Important: This article is about legacy calling in Google Meet (previously known as Duo). Learn more about Meet calling and meeting offerings.

To use Meet legacy calling (previously known as Duo), you must add an account and, optionally, a phone number.

  • If you only add your account but no phone number: You can make and receive legacy calls through your email but won’t be reachable through your phone number.

Tips:

  • People who know your phone number can reach you across Google services. You can manage phone numbers associated with your Google Account in your Google Account settings.
  • For Business and EDU users:

Select your calling account (for legacy calling)

If your device pre-loads Google Accounts, select the Account you want to make calls with.

You can allow Meet to access:

  • Your microphone and camera
  • Your contacts for calling
  • Your device's notifications

If you want others to be able to reach you through your phone number, enter and verify your phone number.

  • To add a Google account to an existing phone number calling account, tap Menu and then Settings and then Calling account and then Add account.
    • If you choose to add a Google account at a later date, people can reach you across Google services with both your phone number and Google account.

Verify your phone number

Important:

  • To use Meet on a mobile device with a SIM, you must verify your phone number.
  • If you use a tablet or a mobile device without a SIM and choose to not add a phone number, you can make and receive calls with your Google Account.

To verify a phone number:

  1. On your iOS device, enter your phone number.
  2. Tap Agree.
    • If the number you enter is already associated with a Google Account, it’s automatically verified.
    • If not, Google Meet texts a code to the number you enter. Carrier text message rates may apply.
  3. Enter the code you receive from the text message.
    • If you don't receive a text message, tap Resend SMS.
    • If you have a cell connection but don’t get the SMS, tap Call me.
    • If you still have problems, visit the verification troubleshooting article.

Change the account you use for legacy calls

To delete your calling account:

  1. On your iOS device, open the Google Meet app .
  2. At the top left, tap Menu .
  3. Tap Settings and then Calling settings (Legacy) and then Calling account and then Delete calling account.
    • This action deletes your Meet (legacy) call history.
  4. Tap Delete.

To add new calling account:

  1. On your iOS device, open the Google Meet app .
  2. At the top right, tap your avatar
  3. Tap the account you want to make legacy calls with.
  4. At the top left, tap Menu .
  5. Tap Settings and then Add calling account.
  6. Add and verify your phone number.

Make legacy calls with your Business or EDU account

Important:

For Business and EDU users:

  1. On your iOS device, open the Google Meet app .
  2. At the top left, tap Menu .
  3. Tap Settings .
  4. Next to your Business or EDU account, tap Link to (legacy) calling account.
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