Here’s how to troubleshoot issues when you record a meeting.
Important: Recording video meetings is only available for meetings organized by certain Google Workspace editions.
- Confirm that your admin has turned on recording for Meet in the Google Admin console.
- Verify that you’re using Meet on a computer. Recording is only available for the computer version.
- You can’t record if you join only to present, such as from a laptop while already in a video conference room. Join the video meeting first, start presenting, and then record.
- You can’t record if the meeting was created on a conference room device (such as Meet hardware), or was generated by another process, such as a Chrome plug in. Schedule the meeting in Calendar or be sure a person, and not a device, starts any ad-hoc meetings.
- If you can no longer record a recurring meeting that used to allow recording, make sure the meeting organizer’s account is not disabled, which also disabled recordings for the meetings they organized. To fix this, delete the meeting from the Calendar event, save it, and add a new meeting code to recreate a meeting as the new owner.
- Recordings must be generated and are not immediately available after the recording ends.
- When ready, an email with the recording link is sent to the meeting organizer and the person who started the recording.
- The recording link is also added to the Calendar event and saved to the meeting organizer’s Meet Recordings folder in My Drive.
- “Still processing” means that the recording is still being prepared to view.
- To play the recording immediately, select the file and click More Download . Double-click the downloaded file on your computer.
Recordings will continue to be available in Drive.
Make sure you allow others to download your files:
- Open Google Drive.
- Select the recording file and click Share or Share .
- In the bottom right, click Advanced.
- Uncheck the box next to "Disable options to download, print, and copy for commenters and viewers."
- Click Save changes Done.