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Add, edit or delete Google Maps reviews and ratings

On Google Maps, you can write reviews for places that you’ve visited. You can also leave info or post photo updates about a place, like if it’s quiet and romantic, or if it’s under renovation. These reviews and opinions are voluntary. We don’t pay reviewers when they add them to Google Maps.

Tip: Your reviews and opinions are voluntary. We don’t pay reviewers to add reviews to Google Maps.

About public info

All reviews are public and anyone can find what you add. You’re unable to add an anonymous review.

Here's some more info that others can find when you write a review:

Tip: If you’re a Local Guide, you can get points when you add photos and videos to Google Maps. Learn how to provide high-quality reviews and photos.

Add a rating or review

To help you share an experience, or help others choose or make a better decision, you can add ratings or reviews.

Before you add a rating or review, make sure that you follow the content policy. Reviews and ratings may be removed from the page, and in most cases, they are removed for policy violations like spam or inappropriate content.

We don't reinstate reviews that were removed for policy violations. These removal measures help to make sure that reviews on Google properties are relevant, helpful and trustworthy. Learn about prohibited and restricted content for reviews.

  1. On your computer, sign in to Google Maps.
  2. Search for a place.

"Googleplex" is typed in the search bar on Google Maps. A list of results is displayed below.

  1. On the left, scroll and click Write a review.
In Google Maps, a review summary of a Googleplex location is displayed in the left sidebar. It shows the average review ratings, review highlights, a button that says "Write a review," and a list of all reviews.
  1. To score the place, click the stars. You can also write a review.

In Google Maps, a pop-up window displays a form to write a review for Googleplex. There are 5 stars selected for the rating, a text field to write review details, and a button with a camera to upload photos. At the bottom of the pop-up window, there is a "Cancel" button and a "Post" button.

Your review shows up in Google Maps until you take it down. After your review is published, you can edit it or change the rating and pictures that you included.

Find and share your reviews

  1. On your computer, open Google Maps.
  2. In the top left, click Menu Menu.
  3. Click Your contributions.
  4. To share a review, at the bottom of the review, tap Share Share.

Edit or delete your review

  1. On your computer, open Google Maps.
  2. In the top left, click Menu Menu.
  3. Click Your contributions and then Reviews.
  4. Next to the review that you want to edit or delete, click More More.
  5. Select Edit review or Delete review and follow the on-screen steps.

Read and respond to other people’s reviews

Read other people's reviews

The reviews and ratings that you find in Google Maps were added by other users.

Tip: The date on a review is the date when it was published.

  1. On your computer, open Google Maps.
  2. Search for a place.
  3. Below the place’s name, you can find a rating.
  4. To read reviews, on the right of the rating, click the number of reviews.

To read reviews in another language.

  1. On your Google Account, go to your languages settings.
  2. On the right, click Edit Edit and select a language.
  3. Reload Google Maps and check the review again.

Reply to a review of your business

When you open your Business Profile on Google Maps on your computer, you can reply to individual reviews.

Tip: To reply to reviews, you must verify your business profile.

To reply to reviews from your Business Profile on Google Maps:

  1. On your computer, open Google Maps.
  2. Enter your business name. Then click Search Search or hit Enter.
  3. On your business profile, scroll to 'Reviews'.
  4. To reply to a review, click Reply.

Mark a review as helpful

  1. On your computer, open Google Maps.
  2. Search for a place.
  3. Below the place’s name, click the number of reviews.
  4. To mark a review helpful, click Helpful . The author is notified but your name and info aren’t shown. The total number of helpful votes is shown. 

Tips:

  • To remove your vote, tap the icon again.
  • If the review is illegal or violates Google policy, you can report a review.
  • Google shows reviews marked helpful to more people.

Report a review

You can’t contact someone who left an inappropriate review, but you can request that Google remove it. Reviews are taken down if others label them as inaccurate or if they don’t comply with Google’s review policies.

  1. On your computer, open Google Maps.
  2. Find the review that violates Google's review policies.
  3. Next to the review, click More More and then Flag as inappropriate.
  4. Select the reason why you want to report the review.
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