Write reviews and add ratings of places

On Google Maps, you can write reviews for places that you’ve visited. You can also leave info about a place, like if it’s quiet, lively or romantic. These reviews and opinions are voluntary. We don’t pay reviewers for adding them to Google Maps.

What others will see

All reviews are public, so anyone can see what you write. You can’t add an anonymous review.

Here's some more info that others will see:

• The name on your About me page
• Other reviews that you’ve written on Google Maps
• Photos that you’ve added to Google Maps

Tip: If you’re a Local Guide, you can get points by adding reviews and ratings to Google Maps.

Add a rating or review

Notes

• Google uses automated spam detection measures to remove reviews that are probably spam. 
• Google has no tolerance for fake reviews. We may take down any review that we think is fake or that doesn’t follow Google's review policies.

1. On your computer, open Google Maps and make sure you're signed in.
2. Search for a place.
3. On the left, scroll down and click Write a review.
4. In the window that appears, click the stars to score the place. You can also write a review.

Your review will be visible in Google Maps until you take it down. After your review is published, you can edit what you wrote, or change the rating and pictures that you included. 

See reviews & ratings

Find & share your reviews

1. On your computer, open Google Maps.

2. In the top left, click Menu .

3. Click Your contributions.

   • To see places that you’ve already reviewed, choose Reviews.

   • To see suggestions of places to review, choose Contribute.

4. To share a review, go to the bottom of the review and tap Share .

Read other people's reviews

The reviews and ratings you see in Google Maps were added by other users. To look up reviews:

1. On your computer, open Google Maps.
2. Search for a place.
3. Below the place name, you'll see a rating.
4. To read reviews, to the right of the rating, click the number of reviews.

Tip: To see a translated review in another language:

1. Go to your languages.

2. On the right, click Edit   choose a language.

3. Reload Google Maps and check the review again.

Note: The date on a review is the date that it was published.

Reply to a review

When you access your business profile on Google Maps on your computer, you’ll have the option to reply to individual reviews. 

Note: Your business profile must be verified to reply to reviews.

To reply to reviews from your business profile on Google Maps, follow the steps below:

1. On your computer, open Google Maps.
2. Enter your business name. Then, click Search  or hit Enter.
3. Scroll to the “Reviews” section of your business profile.
4. Next to the review that you’d like to reply to, click Reply.

Edit or delete your review

1. On your computer, open Google Maps.

2. In the top left, click Menu .

3. Click Your contributions  choose Reviews.

4. Next to the review that you want to edit or delete, click More .

5. Choose an option and follow the instructions.

Report a review

Reviews may get taken down if others label them inaccurate or if they don’t comply with Google’s review policies. You can’t contact someone who left an inappropriate review, but you can request that Google remove it.

1. On your computer, open Google Maps.
2. Find the review that violates Google's review policies.
3. Next to the review, click More Flag as inappropriate.