Jan 18, 2022

Email from QuickBooks using Gmail address does not reach recipients

Here QuickBooks suggests Solution 3: Configure server to accept QuickBooks Online mail server host names and IP addresses

https://quickbooks.intuit.com/learn-support/en-uk/manage-customers/3-solutions-for-when-customers-aren-t-receiving-your-emails/01/239588

How should I add this massive list of server host names and IP addresses to my Google workspace domain DNS settings?

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Managing Settings and Mail,Safari,Mac

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Last edited Jan 18, 2022

All Replies (10)

Alexander Booth 7687

Original Poster

Jan 21, 2022

No I didn't mean the QuickBooks is sending through Mac mail, just at the precise SMTP settings are hidden when sending normal mail.

Keith R (The Sweeper)

Gold Product Expert

My aim is to sweep up old unanswered questions.

Jan 21, 2022

There should be a place in QB where you enter settings for sending as your Gmail account. You should be able to see the SMTP server there.

Alexander Booth 7687

Original Poster

Jan 21, 2022

I don't get the SMTP server settings I just get the opportunity to link to my Gmail account like this:

The image is not visible due to forum settings.

Keith R (The Sweeper)

Gold Product Expert

My aim is to sweep up old unanswered questions.

Jan 21, 2022

OK, QB is now using the most secure connection, OAuth, so the settings are automatic and mail sent through your Gmail/Google account is as authentic as sending from the Gmail website.

To provide any other advice I would need to know the domain name of the account. Your domain needs to have correct Internet records to ensure reliable delivery.