Aug 2, 2021

Why is Gmail downloading .ogg files to my phone?

I have a Pixel 4a.  I had updated Gmail to 2021.07.11.387440246, the most recent update.  A couple days ago I had to do an app data clear of the app.  Shortly after that I noticed a new notification sounds in my files.  After some digging I found inside the Android/media folder was a new folder called com.google.android.gm. Within that folder was a notifications folder that contained 12 more folders for each of the .ogg files. 

I don't know why Gmail is suddenly downloading notification sound files to my phone. I don't want or need these files. I don't use the chat/meet features inside Gmail.  No one else I know is having this problem. Deleting the folder only works until my phone is rebooted.  The developer response to my review in the playstore was to post here. 

Has anyone else seen this?  Do you know why Gmail is doing this now all of a sudden?  Aside from uninstalling the update, and preventing future updates, is there any way to stop these sound files from downloading?
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Last edited by icantchooseone Aug 7, 2021
Recommended Answer
Oct 11, 2021
Hi guys, 

I am a product expert in the Files app help forum and we have received several posts on this compressed audio files getting downloaded issue. 

I have heard from the team that the audio files download issue issue is resolved. All you've to do is :

1. Update the Gmail app

2. Delete the audio files from your Files app

And, you won't find the audio ( .ogg ) files reappearing on your device again. It's been 30 minutes and there's no trace of the return of these audio files on my phone. 

Please let me know if you still face this issue. Thanks
Diamond Product Expert icantchooseone recommended this
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Aug 6, 2021
I have the same problem. I m glad they are not viruses. There must be a way to delete them permanently.
Aug 6, 2021
I am also facing similar problems after updating Gmail app. Please help me to get rid off it. Seriously irritating.
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Aug 6, 2021
 
read the recommended answer - we cant help you 
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