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Some file types are blocked

There are a number of reasons why you may see the "This message was blocked because its content presents a potential security issue" error in Gmail. Gmail blocks messages that may spread viruses, like messages that include executable files or certain links.

Why messages get blocked

Messages that have attachments

To protect you against potential viruses and harmful software, Gmail doesn't allow you to attach certain types of files, including:

  • Certain file types (listed below), including their compressed form (like .gz or .bz2 files) or when found within archives (like .zip or .tgz files)
  • Documents with malicious macros
  • Password protected archives whose content is an archive

Note: If you try to attach a document that is too large, your message won't send. Learn more about attachments and file size limits.

File types you can't include as attachments

.ADE, .ADP, .BAT, .CHM, .CMD, .COM, .CPL, .EXE, .HTA, .INS, .ISP, .JAR, .JS (NEW), .JSE, .LIB, .LNK, .MDE, .MSC, .MSI, .MSP, .MST, .NSH .PIF, .SCR, .SCT, .SHB, .SYS, .VB, .VBE, .VBS, .VXD, .WSC, .WSF, .WSH

What you can do

If you're sure the file is safe, you can ask the sender to upload the file to Google Drive. Then send it as a Drive attachment.

Messages that don't have attachments

Sometimes messages are blocked when you don't include any attachments.

This can happen when you include content, images, or links that might share viruses.

Michelle is a Gmail expert and the author of this help page. Leave her feedback about this help page.

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