'The recipient server did not accept our requests...'

This error message means that Gmail wasn’t able to send your email. This problem usually goes away quickly, so you can try sending the email again later.

More information about the message

This error message means that we couldn’t reach the server of the person you’re sending an email to. For extra help, contact the customer service department of the other person’s email provider. If you’re trying to send an email to yourfriend@example.com, contact Example’s customer service department.

The company might:

  • Have network problems at the moment
  • Lack up-to-date Mail Exchange (MX) records
  • Be blocking messages from Gmail or moving them into a separate folder
If you saw this error when sending to someone in your organization or company, you might need to configure your MX records.

Vivian is a Gmail expert and the author of this help page. Leave her feedback about this help page.

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