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Draft emails with Gemini in Gmail

Important: This article refers to a feature available to users on work accounts through the Gemini Enterprise and Gemini Business add-ons, and to users on personal accounts through Google One AI Premium.

This feature is available through our early access testing program, Google Workspace Labs. It's also available in Spanish and Portuguese through the Gemini Enterprise and Gemini Business Alpha program.

In Gmail, you can use artificial intelligence to draft messages based on your prompts. You can use the Help me write button in Gmail to:

  • Write a new draft using a free form prompt. For example, you can ask Gmail to write a birthday invitation, or write an introduction to a potential business contact.
  • Refine a draft. For example, you can make the draft more formal, more concise, or more detailed.

Before you use Gemini

  • Gemini feature suggestions don’t represent Google’s views, and should not be attributed to Google.
  • Don’t rely on Gemini features as medical, legal, financial or other professional advice.
  • Gemini features may suggest inaccurate or inappropriate information. Your feedback makes Gemini more helpful and safe.
  • Enterprise end users can submit feedback about their experience using this feature. End users are informed before they submit feedback that the feedback data shouldn’t contain personal, sensitive, or confidential information.

Use AI to write a new draft

An animation showing how to use AI in Gmail to write a cover letter for a job in marketing

  1. On your computer, open Gmail.
  2. At the top left, click Compose.
    • You can also reply to an email thread.
  3. In the bottom left of the window, click Help me write and then Help me write .
  4. Enter a prompt. For example:
    • “A thank you letter for my job interview”
    • “A birthday invitation for my 5-year-old”
    • “Ask my friend for restaurant recommendations in Toronto”

      Tips:
      • For better results, consider including the recipient, the topic, and the tone you want to convey in your prompt. For example: "An apology to my child's teacher for their absence."
      • It may take a few tries before you get a draft that you like. To submit a different prompt, click Close and enter a new prompt.
  5. Click Create.
  6. (Optional) After generating your draft, you can:
    • Send feedback about the generated text: Click Good suggestion or Bad suggestion . To share more details, click Tell us more or Feedback Feedback.
    • Create a new version of the text: Click Recreate.
      • Important: After creating a new version, you can’t go back to the previous version.
    • Refine the generated text: Click Refine and choose an option:
      • Formalize: Makes the draft more formal.
      • Elaborate: Adds details to build upon the text.
      • Shorten: Shortens the draft.
      • I'm Feeling Lucky: Updates draft with creative details.
  7. When you’re finished, click Insert.

Use AI to refine your draft

An animation showing how to use AI in Gmail to refine a cover letter draft

  1. On your computer, open Gmail.
  2. At the top left, click Compose and write your message.
    • You can also reply to an email thread or open an existing draft.
  3. In the bottom left of the window, click Help me write .
  4. Choose an option from the menu:
    • Formalize: Makes the draft more formal.
    • Elaborate: Adds details to build upon the text.
    • Shorten: Shortens the draft.
    • I'm Feeling Lucky: Updates draft with creative details.
  5. (Optional) After refining your draft, you can:
    • Send feedback about the generated text: Click Good suggestion or Bad suggestion . To share more details, click Tell us more or Feedback Feedback.
    • Create a new version of the text: Click Recreate.
      • Important: After creating a new version, you can’t go back to the previous generated version.
    • Continue refining the suggested text: Select a different option in the “Refine” menu and repeat step 4.
  6. Click Insert to accept the new draft, or click Close to keep your existing draft.

Give feedback about a draft

If the generated draft is inaccurate or looks unsafe, you can let us know by submitting feedback.

  1. Below the generated text, click Good suggestion or Bad suggestion .
  2. To share detailed feedback, click Tell us more
    • You can also click Feedback Feedback to share general feedback.
  3. Click Submit.

Important:

Troubleshooting issues with Gemini features

  • Sometimes, you may not be able to select the Help me write button. When this happens, try again later.
  • If you're having trouble entering prompts or have issues generating drafts, try reloading your browser (if you’re on a computer) or closing and reopening the Gmail app (if you’re on Android or iOS).
  • To use Gemini features in Gmail, make sure your device language is set to English. Learn more about changing language settings.

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