Mark or unmark as spam in Gmail

You can mark or unmark emails as spam. Gmail also automatically identifies spam and other suspicious emails and sends them to Spam.

Mark or unmark emails as spam

Mark emails as spam

As you report more spam, Gmail is better able to automatically mark similar messages as spam.

  1. On your iPhone or iPad, open the Gmail app Gmail.
    Note: If you don’t have the Gmail app, download it
  2. Tap the sender's profile image next to the message that you want to mark as spam.
  3. In the top right, tap More More and then Report spam.
Tip: When you tap Report spam or manually move an email into your Spam folder, Google will receive a copy of the email and may analyse it to help protect our users from spam and abuse.

Unmark an email as spam

You can remove an email from Spam if you incorrectly marked it as spam:

  1. On your iPhone or iPad, open the Gmail app Gmail.
    Note: If you don’t have the Gmail app, download it
  2. In the top left, tap Menu Menu and then Spam.
  3. Select the message that isn't spam.
  4. Tap More More and then Not spam.

Tip: To stop a message from being sent to Spam in the future, you can:

Delete emails in Spam

  1. On your iPhone or iPad, open the Gmail app Gmail.
    Note: If you don’t have the Gmail app, download it
  2. In the top left, tap Menu Menu and then Spam.
  3. Tap Empty spam now.

Why emails have spam warning labels

Gmail automatically identifies suspicious emails and marks them as spam. When you open your Spam label, you'll see emails that were marked as spam by you or Gmail. Each email will include a label at the top that explains why Gmail sent it to Spam.

Spoofed email addresses

What this warning means

An email address looks very similar to the email address of a known sender. For example, the email address may replace the letter 'O' with the number '0'.

What to do if you see this warning

Do not reply to the email or open any links until you can verify that the email address is correct.

Important: If you notice a spoofed email address, but it’s not marked with a warning, be sure to report it as spam.

Phishing scams

What this warning means

The email may be a trick to get you to share personal information, such as passwords or credit card numbers.

What to do if you see this warning

Important: Google will never ask for personal information by email. Learn how to avoid and report Google scams.

Messages from an unconfirmed sender

What this warning means

Gmail can't confirm that the email was actually sent by sender who appears to have sent it.

What to do if you see this warning

If you're sure the message is from a trusted sender:
  • In the top right, tap More More and then Not spam.
  • To prevent messages from a trusted sender from going to Spam, follow these troubleshooting steps
Policies set by administrators

What this warning means

If you use Gmail through your work, school/university or organisation, your admin might set controls to mark certain emails as spam.

What to do if you see this warning

If you see emails that are incorrectly marked as spam, contact your admin.

You tried to unsubscribe from this sender

What this warning means

If someone messages you after you unsubscribe from their emails, their messages will go directly to Spam.

What to do if you see this warning

If you don't want these emails sent to Spam, unmark the email as spam.

Message content is empty

What this warning means

Spammers often send messages with no content in the body or subject to check whether or not email addresses are valid. Then, they spam those addresses later.

What to do if you see this warning

  • If the email looks suspicious, do not reply. You can report it as spam or phishing.
  • If the email is from someone you know and you think that it was sent by mistake, unmark the email as spam.
Messages that you have sent to Spam

What this warning means

When you mark a message as spam or phishing, it's moved from your Inbox to your Spam folder. Messages from the same sender might be sent to Spam in the future.

What to do if you see this warning

Spam attack on your Gmail account

What this warning means

You get a lot of unwanted emails, such as subscriptions or promotional offers. A hacker tries to fill up your inbox so that you can't find important security alerts from websites or services you signed up for with your Gmail account.

For example, if a hacker tries to get into your bank account, your bank may notify you by email. But if your Inbox is full of junk mail, you might miss the bank’s alert.

What to do if you see this warning

Spam from one of your contacts

If someone in your Contacts list sends you spam, a hacker may have taken over their account.

  1. Do not respond to the email.
  2. To report the email, in the spam alert, click Message looks suspicious. This sends a report to the Gmail team to investigate. You'll continue to receive emails from this contact in the future.
  3. Let your contact know their email account may be hacked, and suggest they follow these Gmail security tips.

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