Package tracking in Gmail

Get a simple and helpful view of your package tracking and delivery information, right in your inbox. 

Availability

Package tracking in Gmail is currently available in the Android and iOS Gmail apps for tracking numbers from participating carriers in the US.

How package tracking works

If your order email contains a tracking number, Gmail automatically uses the tracking number to look up the order status and make it easy for you to see. Package status will appear in your inbox and at the top of individual emails, showing details like the estimated arrival date and delivery status.

Generally, an order or shipment will be displayed when the confirmation email includes the following information: 

  • Tracking number 
  • Merchant name and logo
  • Product name and product image
  • Order number
  • Order URL
  • Estimated delivery date

Gmail will help keep track of packages across most shopping platforms and shipping carriers for users who have turned on the feature.

Turn package tracking on or off in Gmail

Important: To turn on package tracking, you must have "Smart features and personalization" turned on in your Gmail settings. Learn how to change smart features & personalization settings.

To turn package tracking on or off:

  1. On your Android phone or tablet, open the Gmail app .
  2. Tap Menu and then Settings and then the account you want to change.
  3. Scroll to the "General" section.
  4. Next to "Package tracking," check or uncheck the box.

What information is used

If you choose to use packing tracking, your tracking numbers will be identified through automatic processing, similar to what Gmail uses to fight spam and phishing. When a tracking number is identified, Gmail will use it to look up order statuses and surface them in your inbox. Only the tracking number is shared with carrier partners. 

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