Get verified on Google

Important: To claim a knowledge panel, you must be a person with personally identifiable information, such as a musician, artist, journalist and/or politician.

Get verified

  1. If you don't have one, create a Google Account.
  2. Go to Google Search.
  3. Search for yourself or the entity that you represent and find your knowledge panel.
  4. At the bottom, click Claim this knowledge panel.
    • You might find this option in the 'About' section.
    • On a mobile device: Tap Menu Organise and then Claim this knowledge panel.
  5. Review the information.
  6. Sign in to one of the official sites or profiles listed:
    • YouTube
    • Search Console
    • Twitter
    • Facebook

Tips:

  • If Google can't identify any sites associated with the person, you'll be prompted to provide more information to help us verify you.
  • If you're a local business that serves customers at a particular location or within a designated service area, to manage your presence on Google Search and Maps, create a Google Business Profile

Add users

Once you've been verified, you can add users as authorised representatives.

  1. Go to https://www.google.com/search/contributions/manage.
  2. Under 'Add people to this account', click Start now.
    • If you need to switch accounts, use the drop-down menu next to your profile image to select the account that you want to manage.
  3. Click Add new user.
  4. Enter the Google email address of your new user.
  5. Choose whether the user gets manager permissions. To grant manager permissions, move the toggle to the right.
  6. Click Invite.

You can set different permission levels for users:

  • Manager: Can suggest changes to the knowledge panel, and add or remove users.
  • Owner: The primary user on the account, and has the same permissions as managers.
  • Contributor: Can suggest changes to the knowledge panel.

Manage permissions

Important: You must be a manager to remove or change the permissions of an existing user.

  1. Visit https://www.google.com/search/contributions/manage.
  2. Under 'Add people to this account', click Start now.
    1. If you need to switch accounts, use the drop-down menu next to your profile image to select the account that you want to manage.
  3. Next to the user's name that you want to manage, click Menu More.
  4. Select an option:
    • To remove the user's ability to add or manage other users: select Remove as manager.
    • To remove the user: select Remove user.
    • To transfer ownership of the account to the user: select Transfer ownership.
      • You only find this option if you’re currently the owner of the account.

Third-party verification

If you verify that you manage an online presence using Twitter or Facebook, Google automatically stores the association between your accounts.

To remove this association, follow these steps:

  1. Go to Webmaster central.
  2. In the list of properties that you own, click the Twitter or Facebook account that you want to remove.
  3. Under the 'Action' column, click Unverify.

Troubleshooting

If you experience one of the following issues with a knowledge panel, contact us for help.

  • The content of the knowledge panel is mixed with another of the same or similar name
  • The knowledge panel is showing the wrong websites or profiles
  • You receive an error that this knowledge panel is already managed by someone else, and you've checked with your team to see who may have access

Associated account error

If you receive an error that you’re not signed in to an associated account, make sure that you’re using the correct Google Account associated with the site or profile. You can also try any of the following:

Need more help?

Try these next steps:

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