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Known Issues

Jamboard hardware known issues

There are currently no known hardware issues.

Jamboard software known issues

Jamboard activation screen

A small number of Jamboard customers have reported their Jamboards returning to the activation screen and in need of reprovisioning after successfully following these steps. We're currently investigating the root cause of this. If you experience this issue, please contact support.

Jamboard microphone

The mic built-in to the Jamboard only works when you're near the board. Please stand close to the board if you're using the board for a video conference. We're actively working to resolve this issue.

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