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Delete emails & recover from Trash

To delete an email while using Inbox, you can move the message to Trash.

Tip: If there's a chance you might need an email later, mark it done instead of deleting it. Your email will be out of your inbox, but still in your account if you need it.

Delete an email

  1. On your iPhone or iPad, open the Inbox app Inbox.
  2. Open an email or reminder.
  3. At the top, tap Trash Delete.

Delete multiple emails

Select a few messages to delete

  1. On your iPhone or iPad, open the Inbox app Inbox.
  2. To select emails, tap the photo on their left. 
  3. At the top, tap Trash Delete.

Empty Trash

If you like, you can manually delete your emails in Trash without waiting the usual 30 days.

  1. On your iPhone or iPad, open the Inbox app Inbox.
  2. Tap Menu Menu and then Trash Delete. Here you’ll see all the emails you’ve sent to Trash within the past 30 days.
  3. At the top, tap Empty Trash Now.
  4. Tap OK.

Note: When you empty Trash, you delete all the mail in Trash at once. You won't be able to select and delete individual emails from Trash.

Find & recover deleted emails

Important: Messages will remain in Trash for around 30 days, after which they will no longer be user-recoverable.

You can move a recently deleted email out of Trash if you still need it:

  1. On your iPhone or iPad, open the Inbox app Inbox.
  2. Tap Menu Menu and then Trash Delete.
  3. Open the email.
  4. Tap Trash Delete.

A large number of my messages are missing

If a large number of messages are suddenly deleted or missing, go through these troubleshooting steps.

Aaron is an Inbox expert and author of this help page. Leave him feedback below about the page.

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