If you need technical support for anything related to your hotel campaigns in Google Ads or your Hotel Center account, you can contact us. Technical support is available in English and Japanese.
You can also sign in to your Google Ads or Hotel Center account to view support options. If you don’t have an account yet, learn how to get started with hotel campaigns. To read the instructions in another language, change your language settings at the bottom of the page.
If you already have a Hotel Center account but don’t see contact options, you may be signed in with the wrong email address. Make sure to sign in with the email address that's linked to your Hotel Center account.