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I paid $6.99 for a game about a year ago. I couldn't play it right away so took it off my phone because it was a large app. I went to download it and it was gone off the play store. I contacted the developers for a refund and they said Google Play had banned the game. I would prefer to play the game, but if I can't is there any way to get a refund?
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Same situation.
On 2016-08-03 I paid £4.49 for Battlefleet Gothic : Leviathan.
This game has been removed from the Play Store without explanation, compensation or alternative download arrangements.
I own a valid license for this product, yet I have no means of acquiring it?!
What kind of fraudulent bait and switch are Google operating?!?
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I have the same case with Dual Sim Selector Pro that I had paid 4.99€ in 2017. I still can see it in my payment history (in my account under https://pay.google.com/payments I can see it with "transaction id GPA. 1327-3435-5917-23656"), but it doesn't even show in my order history (https://play.google.com/store/account/orderhistory). Thus I can't request a refund !
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Please return back my account going to payment in gmail but not accept plz back in account
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I bought battle of Vicksburg 1 and went to download it and it wasn't there
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When you buy digital game you don't actually own anything which means when they remove the app you are liable to nothing.
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I have had issues as well. While not very expensive games in the last year 3 games I have purchased have been removed from the play store. Mage Gauntlet, Bard's Tale, and QuestLord. Like many other people I don't keep all my purchased games on my phone due to limited storage space. It's frustrating when you decide you want to play a game only to find it's no longer available. Would be nice if Google would give you a heads up that a game for whatever reason will no longer be available. While not fool proof, it may give you enough time to install the game before it gets removed.
Another issue is developers remaking a game you've purchased. For example I bought Terraria and enjoyed the game, but quit playing for a while. The last update for the game completely changed the game. It was redesigned entirely and myself and many others can't stand the new version. Should'nt they be obligated to still offer the game you paid for? Not some new version that's only better in the developer's opinion.
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Sue for purse professional malpractice
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